1. Andrew Gordon's Avatar
    Just recently the screen on my 1520 has started to become unresponsive after making or receiving calls and only a soft reset will fix it until the next time I have a call.
    Has anyone experienced this problem and found a way to fix it? Thanks.
    03-19-2015 06:51 AM
  2. kwill's Avatar
    I'm having the exact same problem... minus the freezing when I make a call. But once on a call for a few mins and go to hang up, the screen is frozen. I can tirn it off and back on, but its still frozen. I have to hold down power button and let it reboot to fix it. It also happens ever so often if accidentally hold the back button and it opens multitasking. The screen will freeze. When that happens though, I can hit the home button and all is fine.

    A little back story, I had just replaced the screen after it broke. Powered up phone,then let it update to denim. I never had this problem before denim (was on Cyan still when screen broke), so I'm starting to think its denim. I've already reflashed with Lumina tool and hard reset, restored backup and still the same problem. I'm now trying to remove apps one by one to see if any of them are causing it possibly. Finally, I may just reflash or hard reset and not restore a backup to see if its just denim and not an app.
    Last edited by kwill; 03-20-2015 at 12:53 AM.
    Andrew Gordon likes this.
    03-19-2015 11:53 PM
  3. Shayan Davoodi's Avatar
    I have the same problem. But mine works commonly after 20 seconds or 30 maybe and it never needed a reset.
    Andrew Gordon likes this.
    03-20-2015 05:42 AM
  4. anon(8150199)'s Avatar
    Same as on my 920. Does not always happen, but annoying as hell.
    Andrew Gordon likes this.
    03-20-2015 05:51 AM
  5. kwill's Avatar
    Are you all on Denim also? I honestly haven't tried to see if it unfreezes after 20-30 seconds as I usually need to make another call and get impatient, so I just reboot.
    Andrew Gordon likes this.
    03-20-2015 08:59 AM
  6. anon(8150199)'s Avatar
    Are you all on Denim also? I honestly haven't tried to see if it unfreezes after 20-30 seconds as I usually need to make another call and get impatient, so I just reboot.
    Yeah I'm on Denim. In fact Denim seems to be making things worse than when I was on Cyan with PfD.
    Andrew Gordon likes this.
    03-20-2015 10:33 AM
  7. kwill's Avatar
    Yeah I'm on Denim. In fact Denim seems to be making things worse than when I was on Cyan with PfD.
    Agreed, I never had these problems with Cyan and PFD. I'm hoping they issue some update soon to resolve these issues as I've seen it reported in a few thread when I do a Bing search. It's definitely not isolated to just one device other. There are other devices affected besides my 1520.3 for sure.

    http://answers.microsoft.com/en-us/w...=1426862754223
    Andrew Gordon likes this.
    03-20-2015 10:44 AM

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