1. Hedhli_Wael's Avatar
    Hi all ,
    my Lumia 1520 begins to behave weirdly by showing the bing search randomly, after a while, I noticed that when I tap on the top of the screen beside the frontal camera the capacitive button works !! .
    I don't know if this problem needs a screen replacement to solve it or not, please advice.

    04-20-2015 07:27 AM
  2. gpobernardo's Avatar
    Have you tried restarting your phone, or performing a soft reset?

    Restart - press power button until you can "swipe to power down", then power up.
    Soft reset - press and hold power button and volume down buttons until your phone reboots

    If yes, then you might need to perform a hard reset... or potentially better is to take your phone to a service center to have it diagnosed.
    04-20-2015 02:29 PM
  3. rajamass's Avatar
    Search this 1520 forum, there are many threads reg this problem but no solution

    I had sent it for repair, will update whether its hardware or software problem once I get back my lumia
    Vyenkatesh and gpobernardo like this.
    04-21-2015 05:27 AM
  4. rajamass's Avatar
    Nokia care replaced the digitizer and i collected it yesterday only

    I have to observe it for a while and then update here
    gpobernardo likes this.
    04-24-2015 02:41 AM
  5. MDK22's Avatar
    It's hardware - a digitizer replacement. I've had mine back for a week (sent to PALCO in US) and, so far, all the issues are gone.

    Search the forum for phantom touch issues

    Check here :

    04-24-2015 07:55 PM

Similar Threads

  1. Replies: 2
    Last Post: 05-06-2015, 03:35 PM
  2. Semi-permanent screen discolouration
    By Arlan Henry in forum Nokia Lumia 1520
    Replies: 2
    Last Post: 04-21-2015, 07:01 PM
  3. How can extend my ringtone length?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 04-20-2015, 07:15 AM
  4. Why can't I turn on my phone after an error screen?
    By Windows Central Question in forum Nokia Lumia 520
    Replies: 2
    Last Post: 04-19-2015, 05:14 PM