[L1520] Will MS/Nokia cover my warranty?

[Moombah]

Hi! First post, but I lurk here often.

I'm having some issues with the RM-938 that I bought on B&H Photo and had shipped to Canada last August. The phone has the capacitive buttons locking the phone issue, and its happening often - too often. I found that pushing the capacitive keys down with my thumb would sometimes fix the issue, which has me believing its not a software issue and should be covered under warranty.

So questions:
- Will MS/Nokia cover the issue under their warranty plan?
- Will MS/Nokia cover me being that i purchased it from an American website and had it shipped to Canada?
- Who should i call to make a claim?

I love my phone, but this is annoying.

Thanks for any help guys!

 

[Sunstorming]

It should still be under warranty. If its Nokia branded check with them. If Microsoft branded check with them. Either should be at least a 1 year warranty. Good luck.