1. Moombah's Avatar
    Hi! First post, but I lurk here often.

    I'm having some issues with the RM-938 that I bought on B&H Photo and had shipped to Canada last August. The phone has the capacitive buttons locking the phone issue, and its happening often - too often. I found that pushing the capacitive keys down with my thumb would sometimes fix the issue, which has me believing its not a software issue and should be covered under warranty.

    So questions:
    - Will MS/Nokia cover the issue under their warranty plan?
    - Will MS/Nokia cover me being that i purchased it from an American website and had it shipped to Canada?
    - Who should i call to make a claim?

    I love my phone, but this is annoying.

    Thanks for any help guys!
    Last edited by Guytronic; 06-08-2015 at 10:55 PM.
    06-08-2015 07:14 PM
  2. Sunstorming's Avatar
    It should still be under warranty. If its Nokia branded check with them. If Microsoft branded check with them. Either should be at least a 1 year warranty. Good luck.
    06-08-2015 09:29 PM

Similar Threads

  1. How to roll back to my previous OS?
    By carlomorales111 in forum Windows 10 Mobile Insider Preview
    Replies: 4
    Last Post: 06-16-2015, 08:57 PM
  2. Is my Virgin/Sprint 635 a CDMA phone only?
    By aafa in forum Nokia Lumia 635
    Replies: 5
    Last Post: 06-09-2015, 10:44 AM
  3. FM radio app not showing for my current region?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 06-08-2015, 10:01 PM
  4. Quantum Break will miss E3 2015, Remedy holding 20th anniversary party
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 06-08-2015, 07:00 PM
LINK TO POST COPIED TO CLIPBOARD