08-06-2015 10:25 PM
26 12
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  1. Tullphan's Avatar
    Ordered a 1520 off eBay. Stated it was a 32gb model w/64gb microSD card.
    Received it today. Thrown into a priority mail envelope w/ charger...no packing or nothing. I'm surprised it didn't arrive damaged.
    I checked it & it's showing it's a 16gb model (it did have the 64gb sd card).
    I've contacted the seller since I specifically stated on my offer that it was a 32gb model & he accepted my offer.
    Guess i'll wait & see and in the meantime play with the phone to see if I can get used to this monster!
    07-29-2015 04:30 PM
  2. MDK22's Avatar
    In the meantime, check for the phantom touch issue, that some Lumia 1520's have exhibited.

    Load up a graphic intensive game & have at it. Check w HD videos.

    Check the SETTINGS >> EXTRAS&INFO for the model number / type - that'll tell you, definitively, what you have.

    What carrier were you planning to use it on?
    Tullphan likes this.
    07-29-2015 04:41 PM
  3. Tullphan's Avatar
    Can you recommend such a game that I might download a free trial in order to check? What will I look for?
    "Settings>>Extras + info" didn't tell me about the storage...I had to find that in "Storage Sense". It showed 3.40GB used & 11.16GB free.
    I'm planning on having it SIM unlocked so I might use the GSM carrier of my choice.
    07-29-2015 05:10 PM
  4. RumoredNow's Avatar
    eBay sellers are pretty notorious for just copy/pasting stuff without really knowing what they have in hand. If it works and you like it... Start a dispute with eBay for a partial refund based on the decreased spec. Otherwise, just put it in the same envelope and return it when you get your full refund.

    Out of curiosity, what are the seller's reviews like?
    Tom Snyder, JRF_1986 and Tullphan like this.
    07-29-2015 05:16 PM
  5. Tullphan's Avatar
    Shame on me for not checking sellers' rating...6 total feedbacks w/80% positive.
    I'll check for the "phantom touch" & decide. Any other tests I can run?
    RumoredNow likes this.
    07-29-2015 05:25 PM
  6. MDK22's Avatar
    Can you recommend such a game that I might download a free trial in order to check? What will I look for? try any FREE Angry Birds, play it, see what happens
    "Settings>>Extras + info" didn't tell me about the storage...I had to find that in "Storage Sense". It showed 3.40GB used & 11.16GB free. BUT, it will tell you which model you have (there were 3 different variants)
    I'm planning on having it SIM unlocked so I might use the GSM carrier of my choice. HOW were you planning on doing that? It's obviously an AT&T variant, will AT&T unlock it?
    see comments in RED

    IF I were you, I'd be returning it (seller misrepresented it), unless seller is willing to re-negotiate price. IF it was more than $300 & seller will NOT budge on price ... he/she gets it back!
    07-29-2015 09:09 PM
  7. gordonfink's Avatar
    Depends upon what you paid for it, and how critical 32gb vs 16gb is.

    The standard ebay catalog for an unlocked 1520 is 32gb. Sellers should note in their listing is 16gb. it is their mistake if they don't.

    If you can live with it, ask for a partial refund, depending upon what you paid. If you indicate that, I can tell you if you got a deal or if got hosed.
    RumoredNow likes this.
    07-29-2015 09:19 PM
  8. gordonfink's Avatar
    Additional to the above - the first 1520 I sold on ebay, I made the same mistake. I didn't know their catalog was wrong. I have about 600 phone sales on ebay, and this guys leaves crap feedback, I'm a crook, low down criminal, reported to ebay, should be kicked off ebay, blah blah blah.

    My response was - email me and I'll give you a partial or full refund - it was an honest mistake.

    The short story is not every seller is a crook. Maybe your guy is, but most aren't. I have dealt with a few bad sellers, but I have dealt with far more stupid buyers.

    Approach the seller calmly, and see what he says. If he is unresponsive or unreasonable, then open a return case.
    07-29-2015 09:25 PM
  9. Tullphan's Avatar
    see comments in RED

    IF I were you, I'd be returning it (seller misrepresented it), unless seller is willing to re-negotiate price. IF it was more than $300 & seller will NOT budge on price ... he/she gets it back!
    I'll try Angry Birds.
    It's the 1520.2.
    I've sent an unlock request to AT&T. I should hear from them in the next day or two.
    Seller offered a $50 refund. I'm considering it.
    07-30-2015 05:39 AM
  10. gordonfink's Avatar
    I would submit that, if the seller offered a $50 partial, and you accept, then you should leave positive feedback as well, as that is indicative of a seller that actually cares.
    JRF_1986 likes this.
    07-30-2015 10:56 AM
  11. Tullphan's Avatar
    Just out of curiosities sake, what's the difference in the 3 versions?
    07-30-2015 03:50 PM
  12. RumoredNow's Avatar
    The one you have is locked to ATT (RM-940), has only 16GB internal storage and has has the Qi charging taken out. It can PMA wireless charge with a special case - that's what those three pins are for on the back, the charging jacket connects up there.

    The 1520.3 (RM-938) is Factory Unlocked and the radio is good for anywhere in the Americas. The RM-937 has a European type radio in it. Both of these have 32GB internal and Qi charging built in (no case needed).

    There is an RM-939 is a variant for China and has no LTE enabled. It is just H+.
    gordonfink and Tullphan like this.
    07-30-2015 07:06 PM
  13. MDK22's Avatar
    That ^^^ about gets it - you have the AT&T LOCKED version.
    RumoredNow likes this.
    07-31-2015 08:26 AM
  14. Tullphan's Avatar
    I think it's pretty much a sure thing that it's going back now.
    When I sent a request to AT&T to get it unlocked, they denied it because "You have not completed all the payments for your device according to your AT&T Next service agreement."
    I refused the $50 partial refund & told the seller I was going to let eBay intervene.
    RumoredNow likes this.
    07-31-2015 01:25 PM
  15. coolbreeze78's Avatar
    Almost every eBay listing pulls in copy paste specs for the wrong 1520 model. Most ATT models are pulling in the 32gig spec sheet. This is eBay's fault although the seller should clearly state in their text that its 16. I hate eBay's auto spec feature. It's often wrong and creates havoc for sellers that don't pay attention.
    gordonfink and Tom Snyder like this.
    07-31-2015 02:09 PM
  16. gordonfink's Avatar
    I think it's pretty much a sure thing that it's going back now.
    When I sent a request to AT&T to get it unlocked, they denied it because "You have not completed all the payments for your device according to your AT&T Next service agreement."
    I refused the $50 partial refund & told the seller I was going to let eBay intervene.
    I'm curious as to why the unlock is a deal breaker. Was it supposed to be unlocked when you bought it?

    That message means you can still use it on ATT, but not other networks. If it was advertised as unlocked, then you have an issue. If it was advertised ATT, then you don't.
    07-31-2015 05:29 PM
  17. Tullphan's Avatar
    I realize that I can still use it on AT&T, but unless the guy pays his bill, i'm going to be stuck to AT&T & not be able to go with any other GSM networks.
    07-31-2015 07:47 PM
  18. RumoredNow's Avatar
    If the buyer stops payments, then the device gets black listed and no SIM will work...
    Tullphan likes this.
    07-31-2015 08:39 PM
  19. beman39's Avatar
    OP go to cellunlocker.net problem solved... have always used them for about 3 phones now, only 1 time they couldn't unlock it so they gave me a refund..
    08-02-2015 07:39 PM
  20. MDK22's Avatar
    I realize that I can still use it on AT&T, but unless the guy pays his bill, i'm going to be stuck to AT&T & not be able to go with any other GSM networks.
    If the buyer stops payments, then the device gets black listed and no SIM will work...
    What he ^^^^ said - get out of this deal as quick as U can !
    08-03-2015 12:38 PM
  21. Tullphan's Avatar
    OP go to cellunlocker.net problem solved... have always used them for about 3 phones now, only 1 time they couldn't unlock it so they gave me a refund..
    Thanks, but it isn't worth it to me to pay $50 to unlock this thing.
    08-03-2015 05:12 PM
  22. beman39's Avatar
    its not 50 dollars to unlock it with cellunlockers.net most you will pay is like 17 bucks...
    08-05-2015 09:44 AM
  23. RumoredNow's Avatar
    its not 50 dollars to unlock it with cellunlockers.net most you will pay is like 17 bucks...
    If ATT will not give up the code because the device is not paid off, does this still work???
    08-05-2015 10:19 AM
  24. gordonfink's Avatar
    If the buyer stops payments, then the device gets black listed and no SIM will work...
    I think this is something that we may need to research further.

    My previous 830 was in a similar situation. I submitted it for unlock, and it couldn't be done because the previous owner had not completed their Next agreement.

    So, I called in and asked what that meant to me - could it be activated, just not unlocked? They told me that it could be activated and used on ATT, but they would not unlock it for me. So, I used it for around 4 months until I could find an unlocked 830 that I could afford.

    I just found a transcript from a 1020 that I had that was exactly in this situation. Buyer submitted it for unlock to ATT, they came back and said the Next agreement had not been completed, so it could not be unlocked. Buyer was PO'd because he bought it to unlock and export. In my case, it clearly said in the auction that it was locked to ATT.

    Buyer opened a "not as described" return with eBay, which I disputed. Based on this transcript, I won the dispute, and buyer was not eligible to return the item at my expense.

    Like I said, I clearly stated "device is locked to ATT".

    1020-att-transcript-edited2.jpg
    08-05-2015 10:38 AM
  25. gordonfink's Avatar
    I realize that I can still use it on AT&T, but unless the guy pays his bill, i'm going to be stuck to AT&T & not be able to go with any other GSM networks.
    This is true. It depends if he advertised it as locked to ATT, or if he said it could be unlocked.
    08-05-2015 10:39 AM
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