black lines across photos

PBlessing

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Sep 12, 2013
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I have recently notices black horizontal lines across the photos I take with the camera app. Have not tested this out with any third party apps yet. Has anyone else seen this issue? black lines.JPG
 

PBlessing

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Sep 12, 2013
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UPDATE: I have narrowed down the issue to the Rich Capture feature of the Default Microsoft Camera app (Rich feature on the Lumia camera does not cause this issue). Tried with another of other apps including Camera 360 and ProShot and had not issues.
 

gpobernardo

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Hmm, this happens occasionally with my L1020 - but my L1020 doesn't have Rich Capture. My observations indicate that this happens when the phone "is doing something" at the moment the photo is being saved, e.g. some of the live tiles are being updated or an app is at a certain stage of installation in the background - all of which seem to indicate that it is background/total RAM usage that causes those lines.

The occurrence is very rare and difficult to catch, but having Rich Capture enabled could also aggravate memory/RAM usage.
 

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