W
Windows Central Question
why phone won't turn off?
Last week I wrote regarding my Lumia 1520, not turning off. As a summary, power bottom doesn't work, nor does the reset option. It freezes and glitches constantly, and the only way to turn on the display is by pressing the camera and volume down button, can't turn it off either. I was advised to reset the phone to factory settings, which I did, however problems still persist. I'm wondering this might be a hardware issue.
Last week I wrote regarding my Lumia 1520, not turning off. As a summary, power bottom doesn't work, nor does the reset option. It freezes and glitches constantly, and the only way to turn on the display is by pressing the camera and volume down button, can't turn it off either. I was advised to reset the phone to factory settings, which I did, however problems still persist. I'm wondering this might be a hardware issue.