1. MK Shatnawi's Avatar
    couple of months ago had my Light Green Lumia 1520 serviced in an official Nokia-MS care point.
    They had to change the mobo, so the phone was opened.
    When i got it back ( after almost 4 weeks ), the case was damaged, it has a bend just under the volume buttons, that results in the hole phone to be bended. The screen is not setting appropriately in place, the bottom part is higher than it should, it is not visible to the eye however you can feel it when you use the screen.
    Contacted MS about the issue, they offered to exchange the cover with another color as there reply was that the specific color was never officially released in the EU, although my phone is from Germany ( RM-937) - the model with the Qi charger not the AT&T variant.
    I payed more just to originally get it in the specific color and not having spare parts is not exactable ( of course they offered me a BT with the different color case ), which i rejected.
    After a month of back and forth email, they offered me an exchange with a 930, which i find fking ridiculous..

    First of all i would really appreciate if some1 can find o local store that sells Original Light Green Colored cased RM-937 ( Qi Charging ),
    and not the 940 at&t model which can find plenty in ebay.

    As far as my experience goes, this will be the last MS phone i ever get due to the crappy service and support.
    09-08-2015 06:21 AM
  2. gordonfink's Avatar
    If you buy the ATT back, you can move the qi charging stuff from your current back to the new one.

    W/O a pic, it's hard to know what to tell you about the "bend". I will say that, sometimes, the rubber grommet type thing that goes around the edge of the LCD can sort of fold which creates a little bulge. If that is what yours is doing, it's a very easy fix that you can do yourself. But, w/o a pic, it's hard to know what to tell you.
    RumoredNow likes this.
    09-08-2015 10:28 AM
  3. MK Shatnawi's Avatar
    Yeah, although thats an option and it quit easy to do, my phone has another 18 months warranty and dont want to lose that.
    09-12-2015 01:34 PM
  4. Visa Declined's Avatar
    I bought my red back cover from eBay,($23 dollars) it even came with tools.(that I already had) After watching a bunch of tear down videos, it looked like a tool called the iSesamo was useful for prying the screen away from the body because it's super thin, so I bought one of those from Amazon.

    09-13-2015 12:42 AM
  5. SBL's Avatar
    I have an international black coloured L1520.Can i use green A&T case and switch the wireless coil from mine to that.Will that work??
    10-31-2015 11:29 AM
  6. CarR9's Avatar
    I think that you can use it...
    11-08-2015 07:50 PM

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