1. joshnoonnan's Avatar
    Ok, so i bought my nokia lumia 1520 on ebay about a month ago used. All that was wrong with it was the camera shutter button did not work, and everything else was just fine. After the first couple weeks though, it started to screen jump or screen lag and when that happened the 3 hardware buttons did not operate and froze. The only way i am able to use my phone is when i lock and unlock which i have to on a daily basis. Another problem I'm facing is when I'm playing a game or my phone is in my pocket, somehow the search button will continuously be pushed even though i don't push it. I'd say have hard reset and factory reset it about 3-4 times and it still hasn't solved the problems. I'm getting really aggravated assuming this was a really good phone that would last me a couple years, but it constantly lags and is very annoying to the point where i might have to resell this phone. If anyone could help i would gladly appreciate
    03-26-2016 06:06 PM
  2. ven07's Avatar
    Not always a good idea to buy a used phone especially if you're looking for a crisp experience. Did you hard reset without restoring a backup?
    Are you using a SD card? where are your apps installed > SD or phone memory? How much free space do you have?
    abhishek singh21 likes this.
    03-26-2016 06:15 PM
  3. joshnoonnan's Avatar
    yes i have a sd card and all of the storage is on my phone memory. I have 8gb free and 6 gb used and i believe i did a hard reset erasing everything
    03-26-2016 06:30 PM
  4. ven07's Avatar
    Are you on 8.1 or 10? settings > system > about
    03-26-2016 07:48 PM
  5. joshnoonnan's Avatar
    windows 8.1
    03-26-2016 07:56 PM
  6. DrNitun's Avatar
    Hello,

    Do a complete factory reset without restoring from a backup. This should resolve all or 90% of your issues.
    05-06-2016 10:54 PM

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