1. Windows Central Question's Avatar
    Last month i updated my L1520 to win10 from WP8.1 , but after the update process my phone works so badly , my problems are as followings

    -Battery drains fast, when my battery percentage is between 30%-40% phone turns off itself and doesnt work until i plug it in.
    -Screen problem just got me crazy that everytime i have to lock my phone then open and it works again , even because of that my navigation bar buttons' lights doesnt work cuz i punched the screen a lot
    -Groove Music sometimes cant identify the singers and songs.
    -And last I did 'soft reset' for 4 times almost but the phone doesnt work properly.

    So , what you guys suggest me to do ? Hard reset or to sell my phone ? Or there is another way to solve all these problems ?

    Thanks in advance for your thoughts!
    04-26-2016 09:24 AM
  2. charlatan1978's Avatar
    Hi, you haven't mentioned whether you are running the official Windows 10 update or an Insider build.
    A hard reset will usually fix a lot of the errors you have mentioned.
    Also the Lumia 1520 runs Win10m very well, from reading users posts on here.
    If you have any further questions you would be better advised signing up to this forum, so that you can reply to this thread.
    04-26-2016 10:45 AM
  3. necef1996's Avatar
    Hi , sorry for late reply , i update my phone with official win10m update , so what should i do now ?
    04-30-2016 12:16 AM
  4. charlatan1978's Avatar
    If it was my phone first I would use the Windows Device Recovery Tool to check I was running the latest firmware. If not the latest I would reflash, then upgrade again to Win10m and lastly after upgrading back to Win10m I would hard reset.
    Can you try that and report back?
    04-30-2016 07:36 AM
  5. brettcspencer's Avatar
    I have the same problem. I need my phone for work so need a solution fast! I've had the phone for over two years. Maybe it's at the end of it's life?!
    04-30-2016 09:21 AM
  6. RumoredNow's Avatar
    I have the same problem. I need my phone for work so need a solution fast! I've had the phone for over two years. Maybe it's at the end of it's life?!
    Did you Reset the Phone after Upgrade?

    Settings > System > About > Reset your phone.

    Users that do this seem to have a much smoother experience that those who don't.
    04-30-2016 10:36 AM
  7. GrayW0lf's Avatar
    Before you do a hard reset, be sure to install the "contacts+messages backup" app and grab a backup of your SMS/MMS. Otherwise, you are not guaranteed to get them back.
    04-30-2016 10:42 AM
  8. Timbre70's Avatar
    I intend to upgrade my 1520 to W10M. Should I do a hard reset before or after is better?
    04-30-2016 10:10 PM
  9. Timbre70's Avatar
    Just noticed that the transfer to mac app no longer work and it's no longer in the apps store. Looks like I need to grab an SD card now.
    04-30-2016 11:26 PM
  10. Captain_Eric's Avatar
    I intend to upgrade my 1520 to W10M. Should I do a hard reset before or after is better?
    Yes. After.

    Posted via the Windows Central App for Android
    Last edited by Captain_Eric; 05-13-2016 at 11:57 AM.
    05-10-2016 12:01 PM
  11. Captain_Eric's Avatar
    Just saying: I had big problems when I upgraded to Redstone, 14xxx, from 8.1, battery drain, frequent crashes. Eventually, it almost bricked my 1520.3. I know that was the risk I took when I signed up for Insider, but be forewarned.

    Posted via the Windows Central App for Android
    Last edited by Captain_Eric; 05-13-2016 at 11:58 AM.
    05-10-2016 12:04 PM
  12. necef1996's Avatar
    I don't know how to flash and use windows device recovery tool , i mean i have no time to find how to do them and after doing them i'm afraid of getting my phone work bad , i cany afford for a new one :(
    05-11-2016 04:15 AM
  13. RumoredNow's Avatar
    I don't know how to flash and use windows device recovery tool , i mean i have no time to find how to do them and after doing them i'm afraid of getting my phone work bad , i cany afford for a new one :(
    WDRT is easy and automatic. It is an official tool, not some complicated hack.

    http://forums.windowscentral.com/e?l...token=1dsCElTo


    Alternately you could try going to Settings > System > About > Reset your phone.

    WDRT will take you back to 8.1. Reset your phone will take restore the same W10M version you have now, but is a clean install (just like WDRT is). Either one should smooth out your issues.

    Can you afford to keep running a gimped phone?
    05-11-2016 12:09 PM
  14. RumoredNow's Avatar
    Apologies for the broken link above... Trying again. Please grab the link from this article... There is also a help page explaining all you need to know: Windows Phone Recovery Tool is now called Windows Device Recovery Tool | Windows Central
    05-11-2016 12:16 PM
  15. necef1996's Avatar
    Really thanks for your precious help , i will give it a try hope it works , otherwise i will sell my lumia i think
    05-16-2016 04:28 PM

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