1. jjmurphy's Avatar
    So my 2520 has been working much better, but I have an odd problem.

    When I have the mail app open, my tablet will go back to my home screen like I'm tapping the start button. I can't stay in mail. It doesn't crash because it goes into the multitasking queue. its the only app I have seen this with.

    Anyone else see this?
    12-05-2013 06:25 PM
  2. jdandison's Avatar
    I haven't seen it specifically with Mail, but I have had that problem with Bing News. In short, it *is* crashing. You can pull up event viewer and see the error message. It's under Applications and Service Logs --> Microsoft --> Windows --> AppHost.

    Knowing the error is one thing, but fixing it is another. Some apps are signed (and Mail will surely be one of the signed ones) - so while you can't fix it, you may be able to see what's going on and post up to the Microsoft communities.
    jjmurphy likes this.
    12-05-2013 06:54 PM
  3. daelumia's Avatar
    I had that issue with the news app. I uninstalled and reinstalled, and it seemed to help.
    jjmurphy likes this.
    12-06-2013 01:05 AM
  4. jjmurphy's Avatar
    I had that issue with the news app. I uninstalled and reinstalled, and it seemed to help.
    Oddly enough, it never crossed my mind that this set of apps were re-installable. That did the job, thanks for the help!
    12-06-2013 06:23 AM
  5. jmerrey's Avatar
    Oddly enough, it never crossed my mind that this set of apps were re-installable. That did the job, thanks for the help!
    Same thing happened to me with the Nokia Camera app. It kept crashing. I even did a refresh and it didn't fix the issue. Then it hit me! I uninstalled and reinstalled the app, and presto! problem solved.
    12-06-2013 09:02 AM
  6. Phrozty's Avatar
    I've had to uninstall and re-install almost every app that came with the tablet.. pretty sad, but at least they work now.
    12-12-2013 08:10 AM

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