1. astraith's Avatar
    My tablet won't turn on. As far as I know, it has been dropped. I haven't slammed it on the ground and there are no physical damage on the device. When I turn it on the screen is black. There is a little color line on the bottom. The screen flashes with big lines and then goes black again. And that's it.

    Any ideas on what is happening?
    03-27-2014 02:47 PM
  2. Curtieson's Avatar
    Did you mean to say As far as I know, it has NOT been dropped...?

    Sounds like it is out of power...and the screen is trying to power on and doesn't have enough juice to sustain the startup process.
    03-27-2014 05:05 PM
  3. astraith's Avatar
    Did you mean to say As far as I know, it has NOT been dropped...?

    Sounds like it is out of power...and the screen is trying to power on and doesn't have enough juice to sustain the startup process.
    I know that it didn't drop. I've had it in the charger over an hour and it's still not working. :'(
    03-27-2014 06:57 PM
  4. mesazoo's Avatar
    Have you held down the power button for 10 to 20 seconds to force it off instead of to sleep?
    03-28-2014 02:06 PM

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