1. phlamethrowre's Avatar
    I received a Windows RT update on my 2 day old 2520 this morning. When it rebooted and came back on I see that I now have a dead pixel!! This thing is BRAND NEW:( What will Nokia do for me?
    06-15-2014 10:02 AM
  2. xboxonthego3's Avatar
    Where did you purchase it? I would think you would be able to return it and replace it for a new one at the place of purchase. But depends on the policy. Sorry but I don't know the answer for what Nokia would offer to do. I have never dealt with them before.
    06-15-2014 10:10 AM
  3. heickelrrx's Avatar
    I received a Windows RT update on my 2 day old 2520 this morning. When it rebooted and came back on I see that I now have a dead pixel!! This thing is BRAND NEW:( What will Nokia do for me?
    Try to bring it to nokia care.
    Warranty Service are suppously deal for this kind of problem. Maybe your device are imperfect one. As you still in warranty. Just brought your card device and box to nearest care center. Explain what happend and let them handle it
    06-15-2014 10:17 AM
  4. pgg101's Avatar
    I received a Windows RT update on my 2 day old 2520 this morning. When it rebooted and came back on I see that I now have a dead pixel!! This thing is BRAND NEW:( What will Nokia do for me?
    Take it back to the store you bought it from. Many stores allow for refund /exchange up to 15 days from purchase date.

    Posted via the WPC App for Android! on BlackBerry Z30
    06-15-2014 10:39 AM
  5. phlamethrowre's Avatar
    I bought it on eBay. Brand new, factory sealed.
    06-15-2014 10:46 AM
  6. phlamethrowre's Avatar
    I'm going to call Nokia first thing tomorrow morning.
    06-15-2014 10:47 AM
  7. phlamethrowre's Avatar
    Sending it in for repair....
    06-17-2014 01:22 PM
  8. Laura Knotek's Avatar
    Good luck. Please let us know what happens.
    06-17-2014 01:27 PM
  9. phlamethrowre's Avatar
    Dropped it off at the UPS store yesterday. Not very happy about that but didn't want to have a brand new tablet with a defect, regardless of how small.
    06-21-2014 07:16 AM
  10. phlamethrowre's Avatar
    The repaired 2520 arrived yesterday. Problem solved. The service was fairly quick and they sent it back in perfect condition. I guess I'm happy enough now. I decided today NOT to sell my iPad so it looks like I have 2 tablets.......again.
    07-01-2014 01:25 PM
  11. pgg101's Avatar
    That's pretty good service!

    Posted via the WPC App for Android on BlackBerry Z30
    07-01-2014 02:31 PM
  12. phlamethrowre's Avatar
    I thought so too.


    Sent from my iPad using WPCentral Forums
    07-02-2014 04:39 AM

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