1. SpareBot's Avatar
    Greetings everyone,

    I received my brand new, sealed Lumia 520 yesterday and was eager to experience the change from iOS, but:

    I inserted my micro SIM (nothing fancy) and it didnt got in. I definitly did it right, still it got stuck somewhere. After I got it back out, one of the little Pins inside the Tray accompanied my Sim and landed on my desk. Great way to start

    I will of course contact Nokias warranty Support, but I also wanted to check with the community on what to expect.

    Its hardly my fault, but I have never dealt with Nokia Support before (only the exceeeeellent Apple Support) and wonder what my chances are. And besides that: has anyone another tip?

    Device is working fine of course but without calling/texting pretty useless.

    09-05-2013 12:35 AM
  2. gautam12's Avatar
    Just go to Nokia Service Centre! They'll repair it or replace it with a new one
    09-05-2013 09:35 AM
  3. SpareBot's Avatar
    I called them and they said, since its a mechanic damage its not covered by warranty. There ist no NSCentral near me, so I cant let anyone check it before sending it in...

    ... will try it with an available licensed repair facility but I strongly expect that I will end up paying for the repair.
    09-06-2013 12:43 AM
  4. gautam12's Avatar
    I don't think simtray would cost you too much! anyhow good luck with that and sorry for ur loss
    09-06-2013 07:28 AM
  5. SpareBot's Avatar
    Everything under 50 will be ok...
    09-06-2013 12:25 PM
  6. SpareBot's Avatar
    Its 64 incl. VAT and shipping. Well ... what choice do I have.
    09-17-2013 02:32 AM

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