11-14-2014 08:31 AM
29 12
  1. littlelohan's Avatar
    mine was doing this, and sometimes would even turn off when it got placed on a surface...very frustrating. I did hard resets and generally started carrying my phone like an egg.....trying to to tap it at all.

    These restarts stopped happening for me when I got a new sim card. I'm not sure if it will work for you, but my sim card was 3 years old, and now, since this new one, the phone has yet to restart :)
    03-21-2014 03:39 PM
  2. Honenz's Avatar
    Hi I have had the same problem after removing the battery cover I noticed the battery housing caused the battery to break contact
    causing the phone to switch off.

    you need to cut a card board the same width as the battery I used a serial box or you can use a business card and place it over the
    battery the put the battery cover back on that will fix the problem.

    Hope this helps you.

    Kind Regards

    04-16-2014 05:52 PM
  3. nene20's Avatar
    You can try to download Nokia Software Recovery Tool from Cell Phones and Smartphones - Nokia - USA
    06-06-2014 04:17 AM
  4. Vasco Silva1's Avatar
    Hey!! How are you people?

    I have the same problem with my mobile. When I put him at the pocket or at some surface the mobile reboots. I sent it to the warranty but they didn't noticed the problem. But I just noticed that when I touch him right in the volume buttons the mobile restarts again. I need to take of the battery and it works again (unitl the next reboot). Does anyone knows what's happening??
    11-14-2014 08:31 AM
29 12

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