Screen unlocking problems

[Nick Schaafsma]

Hello,

Few weeks ago I bought the Nokia Lumia 520, and it's already bothering me.
When I press the unlock button to turn the screen on, it immediately goes to the turn off screen where it says: scroll down the screen to turn the phone off.
But I don't want to turn off my phone phone! This really annoys me.

Hope someone knows the solution.
Ciao

 

[troylytle]

Take the back off and when you put it back on do the buttons side first. Also check for crud in your buttons.

 

[Nick Schaafsma]

Tried it already and doesn't work, unfortunately..

 

[troylytle]

Soft reset?

 

[Nick Schaafsma]

Also not working, any other ideas?

 

[troylytle]

Hard reset if that doesn't work claim warranty.