Won't Turn On

senenyuen

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Nov 24, 2013
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Title says it all. I've tried connecting it to outlet to charge, tried connecting it to computer, nothing happens in both cases; just a black screen. It had full battery this morning. I've also tried the soft and hard reset combinations, but nothing happens in both cases. I've also tried taking out the battery and putting it back in and restarting the phone, but nothing happens. Help?
 

hacer619

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Apr 25, 2012
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if charging battery indicator appears on the screen, then the battery is dead (usually from bad charger voltage). otherwise, send it for repair.
 

senenyuen

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Nov 24, 2013
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Nothing is appearing on the screen, I'm probably going to call them or send it in, but thanks!
If anyone has any other suggestions, I'm all ears!
 

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