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  1. Pan Daftar's Avatar
    Just bought my lumia 520 couple days ago. Everything works fine except the fact that i can't connect to apps/games stores. Everytime i tried, it says something along this lines "We can't connect to the stores right now. Check your data connection or try again later.". My data connection always on, and other connection-required apps works well (facebook, twitter, email, browsers). I've reset my phone and it still doesn't work. I've signed on Microsoft account. It works well.

    Anyone can help me?

    Thanks a lot.
    Last edited by Pan Daftar; 12-30-2013 at 10:07 PM. Reason: Forgot to mention i've signed on Microsoft Account
    Afzal Shaik likes this.
    12-30-2013 09:48 PM
  2. Jitendra Raghuwanshi's Avatar
    Go to setting
    1. Email & account
    2. Sign in Microsoft account
    3. Tap synchroniz
    All done
    Connect wp store any prob ....
    12-30-2013 09:51 PM
  3. Pan Daftar's Avatar
    Oh forgot to mention. I've signed to microsoft account. That email i mentioned is the microsoft account (outlook).

    So, any other ideas?
    12-30-2013 09:53 PM
  4. Jitendra Raghuwanshi's Avatar
    What the message you get in error ?
    12-30-2013 09:55 PM
  5. Pan Daftar's Avatar
    This is the error message "We can't connect to the Store right now. Check your data connection or try again later."

    I'm frustrated..have asked all of my friends that use nokia 520 but none find same issues..Please help..
    12-30-2013 10:01 PM
  6. Jitendra Raghuwanshi's Avatar
    Which mobile operator you use ?
    12-30-2013 10:13 PM
  7. Pan Daftar's Avatar
    Well I'm in Indonesia so i don't think u will know it but anyway i use XL Axiata.

    Don't think it's mobile operator thing though. My friend uses the same operator and his works fine...
    12-30-2013 10:17 PM
  8. Jitendra Raghuwanshi's Avatar
    I think that this is the handset problems so you go nokia care if available in your country.
    saeed yousefi likes this.
    12-30-2013 10:37 PM
  9. Pan Daftar's Avatar
    anyone can give another help? i mean that will be last resort...
    12-30-2013 10:51 PM
  10. krsst5's Avatar
    I am having the exact same issue. Tried calling ATT and they don't have a clue what is going on. Did anyone else happen to respond to you?
    01-30-2014 06:54 AM
  11. krsst5's Avatar
    Pan,

    I searched the Microsoft website forums and basically the end result was trying a hard reset (which basically wipes your phone and you start from scratch). Since the phone was new to me the only thing I had on there was my contacts so I did a hard reset and that worked. Everything has been working on the phone just fine for me now and I have downloaded about 15 apps so far with no problems.

    Good luck
    02-05-2014 05:57 AM
  12. genuine555's Avatar
    I think the issue was that you had your region in your phone settings set to another country than where you are in.

    You can re-create that same issue by going to settings->language+region and set the region to say united states (if in indonesia f.e.) and restart.

    Then go into the store, and you'll see it cannot connect. Set your region back to your own country and restart. Go back into store and everything will work again.

    NO hard reset really needed !


    Hope that helps.
    02-05-2014 12:59 PM
  13. 3000500's Avatar
    Hie
    I am having the same problem.I called the Nokia helpline and the respond I had was to reset which is not practical for me.I tried the nokia live chat and I was told to return the handset to where I purchased and get a new one.I am so surprised that non of them have a clue as to what can solve the problem.Can someone assist please
    04-08-2014 05:42 AM
  14. Amit Dhaundiyal's Avatar
    i have problem at step 2. this is a new lumia phone and i am unable to log into it with my microsoft account...no sim card inserted but wi fi works ok...able to pullup web sites from ie with no issues....any ideas?
    05-17-2014 04:26 PM
  15. premkumarv's Avatar
    Thank you...the changing location solution worked well :)
    06-08-2014 05:13 PM
  16. babita mourya's Avatar
    prob are still
    06-27-2014 08:39 AM
  17. carmia cain's Avatar
    Pan,

    I searched the Microsoft website forums and basically the end result was trying a hard reset (which basically wipes your phone and you start from scratch). Since the phone was new to me the only thing I had on there was my contacts so I did a hard reset and that worked. Everything has been working on the phone just fine for me now and I have downloaded about 15 apps so far with no problems.

    Good luck
    I reset mine and it still doesn't work! Does anyone have anything else.
    07-20-2014 04:39 AM
  18. kuku_z's Avatar
    Hello guys,

    I had factory reset my Lumia 625, but couldn't connect to the Microsoft account during the initial setup as well as till now.
    I have tried setting date + time setting, language + region manually too before trying to sign in.
    The internet is working fine through WiFi.. i.e. loading pages in the IE. But can't download apps at all.

    Please, someone help solve my problem. Thank you.
    08-06-2014 04:37 PM
  19. aziouazrayes's Avatar
    Check the TIME and DATE, plus REGION, those are the main things that can cause this issue.
    08-07-2014 09:53 AM
  20. Ritwik Sondhi's Avatar
    Seems like an old post but this issue still prevails with alsmost every lumia, for me atleast (520, 720 and now 1020). The solution is very simple, change your region settings to some other country then Restart, then change back to your own country and restart. Voila, everything should be fine now.
    10-10-2014 11:55 AM
  21. ramiz shaikh's Avatar
    i have a complete each nd every thing bt i have facing problem in installing any apps or games..
    error is " MIcrosoft Account curntly nt working try again"
    pls help me
    Last edited by ramiz shaikh; 12-09-2014 at 02:14 PM.
    12-09-2014 02:01 PM
  22. Katelyn Bradford's Avatar
    My nokia lumia 920 is doing the same thing only nothing will work but kik even my google wont work im not sure how to fix it without reseting my phone and losing all my pictures and so forth.
    12-18-2014 09:20 AM
  23. Sangeethag's Avatar
    Hi,
    My lumia 520 also have the same problem. Whenever i select the install button in apps it goes to Microsoft account to log in . But i forgot the password for that. When i try to retrieve the password through text or call it shows an error message as "There's temporary problem with the service.pls try again later" like that. How to rectify it. Later i have created another microsoft account but my mobile take that old one.
    Need help to rectify this issue.
    12-24-2014 01:14 AM
  24. Hannah Lines's Avatar
    Just bought my lumia 520 couple days ago. Everything works fine except the fact that i can't connect to apps/games stores. Everytime i tried, it says something along this lines "We can't connect to the stores right now. Check your data connection or try again later.". My data connection always on, and other connection-required apps works well (facebook, twitter, email, browsers). I've reset my phone and it still doesn't work. I've signed on Microsoft account. It works well.

    Anyone can help me?

    Thanks a lot.
    01-01-2015 05:08 PM
  25. Hannah Lines's Avatar
    I've just had the same problem. Go to settings & into messages & your Microsoft account, if it says attention required it means you have to verify your Microsoft account via email. They send an email for you to verify, if not sorry that's what worked for me
    01-01-2015 05:12 PM
43 12

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