1. marko iloski's Avatar
    Today, after my phone's battery came to 15 % i connected the phone to the charger and half an hour later the battery wasn't charged and it didn't even show the charging sign, and when i touched it around the area where i plug the cable it was very hot, and the metal part of the mini usb port on the charger was extremely hot. What is the problem and what should i do?
    Thank you.
    01-08-2014 05:39 PM
  2. Paul May's Avatar
    have you tried using another charger to see if the charger is the problem? also try a different outlet just to be safe. long shot I know, but stranger things have happened.
    01-08-2014 05:59 PM
  3. marko iloski's Avatar
    I have tried another charger and different outlet but it just wont charge. For now i took the battery out but i don't know what to do next. :/
    Thanks for the reply.
    01-08-2014 06:04 PM
  4. pedrodg28's Avatar
    I have tried another charger and different outlet but it just wont charge. For now i took the battery out but i don't know what to do next. :/
    Thanks for the reply.
    Though this will be a bit hard to do, in most cases this happend because of a deffective battery, so my suggestion is that you get another battery, if the it works, then you need a new battery or, if you still have warranty, go to your service center. About the over hitting, i also have the lumia 520, and when i was on gdr2/amber(i'm now in gdr3 developer preview/amber) my phone would overheat when 3g browsing, it stop it doing it when i updated, the culprit in this case is IE
    01-08-2014 06:16 PM
  5. Paul May's Avatar
    Will the phone power on for a second at all before turning back off?
    01-08-2014 06:17 PM
  6. iop777's Avatar
    Today, after my phone's battery came to 15 % i connected the phone to the charger and half an hour later the battery wasn't charged and it didn't even show the charging sign, and when i touched it around the area where i plug the cable it was very hot, and the metal part of the mini usb port on the charger was extremely hot. What is the problem and what should i do?
    Thank you.
    I have the same problem with my 520. It's actually gotten so hot that it's melted around the port. I've tested it alot and it isn't the battery or the cable/outlet. I'm contacting Nokia about it this weekend.
    01-08-2014 06:18 PM
  7. marko iloski's Avatar
    The phone still has warranty so i will take it to the service center tomorrow. Thank you for the suggestions :)
    01-08-2014 06:22 PM
  8. marko iloski's Avatar
    The phone had 9% battery left so it worked fine, but it just wont charge. I tried to turn off and on but nothing happens. The problem stays.
    01-08-2014 06:24 PM
  9. marko iloski's Avatar
    I noticed on time, it was very hot but not melted. When i take it to the service center tomorrow if they tell me what the problem is, i will post the problem here.
    01-08-2014 06:26 PM
  10. Jitendra Hatkar's Avatar
    Finally got it solved !!!
    I have nokia Lumia 710, my mobile battery drained out while using GPS.
    And mobile was not turning on at all, tried with typical wall charger, laptop USB port, but no luck.
    I googled but not found solution but an workaround to buy new battery.

    mean while I purchased an Battery Pack, ( Yell BPS19 ), to avoid such problem.
    I thought to try connecting it with Lumia phone. and a wonder ......
    After a 2 mins, mobile vibrated, and next 2 mins empty battery sign apperaed on mobile.
    in next few minutes mobile got self power on. :).

    It is worth trying with other batter packs also.
    I am happy about it and like to keep all Lumia 710 mobile users. hope it helps.

    Regards,
    Jitendra Hatkar
    Mumbai
    07-15-2014 02:13 PM
  11. Jas Oberoi's Avatar
    I have noticed that sometimes the nokia phones hangs and if this happened before the battery ran out, chances are that it is still in hung state and It would not charge or start. I have been through the same scenario , what you need to do is to soft or hard reset your phone. I have Nokia Lumia 1020 and I have to do soft resets quite often. I tried doing soft reset while my phone was hung and drained . I pressed "Power" and "Volume Down" button together until it vibrates, which fixed my Issue. I hope this also helps you guys !!! good Luck !!!
    09-08-2014 11:24 PM
  12. Angelyn Marmeto's Avatar
    The very same case on me. I don't know what to do, too.
    09-09-2014 03:20 AM
  13. Angelyn Marmeto's Avatar
    How was your phone now?
    09-09-2014 03:23 AM
  14. vsmh96's Avatar
    If you have a case please remove it before charging the phone. anyway i always charge my phone with something below it to ensure ventilation and maybe a fan to keep it cool.

    However it seems to me that the phone is indeed having some issues. Do get a replacement and keep us posted.
    09-12-2014 03:02 AM
  15. IGO82's Avatar
    I find mine charges in about an hour, but then runs out of battery in about half a day. maybe the battery isn't fully charged when it says it is?
    09-15-2014 12:34 AM
  16. ALI CHAUDHARY1's Avatar
    i have nokia lumia 521 battery not charging bought two battery from ebay for it. same problem i think i got bad battery
    09-17-2014 07:30 AM
  17. Ahmadhussain99's Avatar
    Can you please let me know what was the problem? and what has been suggested by Nokia Service Center? I am having the same problem but i bought this phone in Dubai and having six months warranty but now idea either i can claim warranty in other countries or not??
    09-20-2014 06:55 AM
  18. Sazzad Sawon's Avatar
    how can i solve this problem
    12-06-2014 03:47 AM
  19. Randy Heetai's Avatar
    i got a lumia 521 also and it wont charge sometimes the charging port starts smoking..... so what i did was take another battery from my other phone and duck tape it on and it works but still wont charge so i have to keep swapping batteries until i get a new phone but for now i just used it for some apps
    08-11-2015 01:32 PM
  20. Khalifa Dojo's Avatar
    Today, after my phone's battery came to 15 % i connected the phone to the charger and half an hour later the battery wasn't charged and it didn't even show the charging sign, and when i touched it around the area where i plug the cable it was very hot, and the metal part of the mini usb port on the charger was extremely hot. What is the problem and what should i do?
    Thank you.
    The problem is the battery you have to change it or put a piece of paper to prevent it of causing the over heating, if its to late the plastic inside the recharger plug would be melted because of the over heating , none of the recharger cable would fit in anymore , so you have to bait the start of the recharger to make it smaller to fit in.
    08-24-2015 07:49 AM
  21. gauthamkarthick7's Avatar
    Will the phone power on for a second at all before turning back off?
    yes, i too have this problem on my lumia 540 dual. What can i do?
    01-05-2018 04:57 AM

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