1. Darren Walsh's Avatar
    Hi I got my mum a phone for Christmas (L520) and suddenly she sounds very low when I or anyone else is talking to her , is it a software issue or shall I bring the beast back, it was grand and loud the first few days she had it
    01-11-2014 06:23 PM
  2. gwinegarden's Avatar
    I am told that my 520 is loud and clear, so I think you may have a hardware issue.
    01-11-2014 06:26 PM
  3. sammy_boy's Avatar
    I know it sounds silly but she hasn't turned the ear speaker volume down by mistake? If not could be a faulty ear speaker, id take it back as its a hardware fault.

    Sent from my Nokia Lumia 925 using Tapatalk
    01-11-2014 06:28 PM
  4. ndowens's Avatar
    I agree with the above posters, mine is loud and clear

    Sent from my Nokia Lumia 520
    01-12-2014 06:42 AM
  5. windoors's Avatar
    Please assure the phone's cover is not blocking microphone!
    01-13-2014 02:37 AM
  6. genuine555's Avatar
    Nope, you HAVE to press and hold the volume up button DURING a call, and you will hear the sound increasing.
    I had the same issue the first days, but figured it out after a couple days...
    01-15-2014 04:33 PM
  7. Karthik Naik's Avatar
    i got my entire family to switch from blackberry,symbian,ios and android to switch to lumias
    my grandad has a 720 which had the same issue and i could not hear him properly and it sounded like the volumes levels increased and decreased every few seconds
    anyways i figured this issue out soon when nokia care centre couldnt diagnose the problem
    solution-change ur sim and get a precut sim from ur carrier
    a full sim trimmed down to a microsim always has issues
    in my family there are many 720s,820s and 920s and all were working fine except my grandads 720 which works perfectly now

    hope i helped if so pls let us know :)
    01-17-2014 01:15 AM
  8. ndowens's Avatar
    I have a sim card that was cut by a cell phone store and I am having no issues, guess I got lucky :)
    01-19-2014 04:37 PM

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