1. Genghis7777's Avatar
    Hi Folks,

    I wonder if anyone can help. I've convinced any elderly Father in law to go with a L520 as his first smartphone. It arrived today. I offered to set it up for him. Setting up his Microsoft account, email and facebook went fine. But installing apps is proving difficult. I keep getting error code 8007049a partway through the install.

    Mr. Google says that it has previously occurred on a Samsung Ativ S. Someone suggested that re-flashing the ROM was the only fix. Sounded drastic, even if I knew how to do it. This L520 has GDR2 on it.

    On a Microsoft forum, rebooting was suggested but this was unsuccessful in this case.

    I'm still stuck. Any ideas? Thanks in advance.
    02-18-2014 05:23 AM
  2. N_LaRUE's Avatar
    I did my best to see if there was anything about. This seems like a major error. There were suggestions of doing a soft reset or hard reset. If you haven't tried either of those yet.

    Soft reset - volume down and power button together. Hold until phone vibrates then let go. Phone restarts. You may need to reset time and date.

    Hard reset - Settings -> about -> Phone reset

    If all else fails you can try this software: http://forums.windowscentral.com/win...very-tool.html

    If you're wondering what happened to your other thread. It got deleted because you shouldn't post the same thing twice.
    Genghis7777 and Tribanj like this.
    02-18-2014 06:04 AM
  3. Genghis7777's Avatar
    Thanks muchly. The hard reset did the trick. I got to admit that my heart was in my mouth until it worked.
    N_LaRUE likes this.
    02-18-2014 07:54 AM
  4. N_LaRUE's Avatar
    Good to hear. :)
    02-18-2014 07:55 AM
  5. Wallace Clinkom's Avatar
    o que eu fao
    04-22-2015 06:05 AM

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