1. caitlin watson's Avatar
    Okay so yesterday i rung nokia and they told me to use the charger i have been given along with the phone. what is wrong is that i have been charging this for about 7 hours but the phone is still indicating that its flat coming up with the battery and a plug.. any advice?
    03-04-2014 05:10 AM
  2. N_LaRUE's Avatar
    Try a soft reset and see if that fixes things.

    Hold volume down and power button until the phone vibrates then let go. Phone will restart. You may have to reset date and time. No files are erased.
    03-04-2014 05:33 AM
  3. caitlin watson's Avatar
    ive tried to do a hard and a soft reset but when i hold the buttons down it doesnt vibrate
    03-04-2014 12:10 PM
  4. Switchfoot3r's Avatar
    ive tried to do a hard and a soft reset but when i hold the buttons down it doesnt vibrate
    Just keep holding both until the phone shuts down. Then let go and it will restart itself.
    03-04-2014 12:20 PM
  5. caitlin watson's Avatar
    My phone is drained, it wont turn on. its been charging for days now but all it does is vibrate randomly then nokia and a battery icon shows up.. it then turns off.
    03-04-2014 12:26 PM
  6. Switchfoot3r's Avatar
    My phone is drained, it wont turn on. its been charging for days now but all it does is vibrate randomly then nokia and a battery icon shows up.. it then turns off.
    I would try another charger. Yours might be damaged. I had the same problem and then I realized the charger was damaged, so I tried a Galaxy Ace charger and it went back to normal.
    03-04-2014 12:40 PM
  7. caitlin watson's Avatar
    Ive tried 2 samsung chargers and a nokia charger but its still like this, i might just call nokia when they open
    03-04-2014 12:42 PM
  8. Switchfoot3r's Avatar
    Ive tried 2 samsung chargers and a nokia charger but its still like this, i might just call nokia when they open
    Were you able to perform the soft reset? If so, did you try a hard reset as well?
    03-04-2014 01:18 PM
  9. caitlin watson's Avatar
    the hard and soft resets dont work for it, it doesnt vibrate
    03-04-2014 09:12 PM

Similar Threads

  1. Lumia 1020 still worth it?
    By fitcious in forum Nokia Lumia 1020
    Replies: 38
    Last Post: 05-13-2014, 04:35 AM
  2. nokia storyteller takes too much loading time
    By Pulak Vatsya in forum Nokia Lumia 720
    Replies: 7
    Last Post: 03-17-2014, 07:30 AM
  3. Replies: 6
    Last Post: 03-07-2014, 06:24 AM
  4. nokia camera 1020 bugs
    By Andi Reza in forum Nokia Lumia 1020
    Replies: 9
    Last Post: 03-06-2014, 09:04 AM
  5. Lumia 1520 switched off and wifi issues
    By Hasoumi in forum Nokia Lumia 1520
    Replies: 0
    Last Post: 03-04-2014, 03:52 AM
LINK TO POST COPIED TO CLIPBOARD