1. bprashant19's Avatar
    Hello Friends,
    The problem I am facing is, while I am connected to my bluetooth headset along with WI-FI after some time the WI-FI stops working.
    So is anyone else facing similar problem.
    From what I have observed, It happens only when due to certain cause the bluetooth headset gets disconnected, and the phone tries to reconnect to it automatically. To again have my WI-FI working I need to reboot my phone.

    cheers
    Prashant
    04-09-2014 09:34 PM
  2. Himanshu Chowdhary's Avatar
    hey Prashant welcome to wpcentral forums
    Try to do a hard reset by holding volume down + lock button until your phone vibrates and reboots itself (ignore the black screen to slide down ).
    04-09-2014 11:17 PM
  3. bprashant19's Avatar
    Thank you :)

    well wouldn't it delete all my personal data?
    04-10-2014 12:35 AM
  4. Himanshu Chowdhary's Avatar
    Thank you :)

    well wouldn't it delete all my personal data?
    no it wont delete any of your personal data
    04-10-2014 12:36 AM
  5. bprashant19's Avatar
    ok will do it.....I hope it wont delete any photos or any other data existing in my phn memory...... well I am doing it anyways
    04-10-2014 12:59 AM
  6. bprashant19's Avatar
    well I did it..... Thanks Himanshu, but what does it do exactly?? still need time to test the earlier problem...but it would be nice to know what I did just now
    no it wont delete any of your personal data
    Himanshu Chowdhary likes this.
    04-10-2014 01:08 AM
  7. Himanshu Chowdhary's Avatar
    well I did it..... Thanks Himanshu, but what does it do exactly?? still need time to test the earlier problem...but it would be nice to know what I did just now
    This method is called soft reset which actually refreshes your OS (but it does not delete any data )
    04-10-2014 01:21 AM

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