1. fiknahs_osei's Avatar
    Hi guys,I recently did a hard reset on my phone. I had all my apps installed on my SD card so I took it out before hard resetting. But after resetting i put da sd card back in and my apps won't show. So I went to settings to turn on save new apps on SD card but I get a message to delete the apps saved on it first. I need to know if there is a way to restore the apps back. Thanks
    04-25-2014 07:24 AM
  2. irtiza_fayaz's Avatar
    Had you backed up your data before? And did you restore your settings after the hard reset?
    fiknahs_osei likes this.
    04-25-2014 07:28 AM
  3. Kaushik Banerjee's Avatar
    Hi guys,I recently did a hard reset on my phone. I had all my apps installed on my SD card so I took it out before hard resetting. But after resetting i put da sd card back in and my apps won't show. So I went to settings to turn on save new apps on SD card but I get a message to delete the apps saved on it first. I need to know if there is a way to restore the apps back. Thanks
    Since you did not create a bacckup first you will loose app data. After hard reset the previous installed apps on SD card will not be recognised by your phone and you need to format the SD card to use it again. The message you are getting to delete the apps saved is absolutely normal. There is a way to restore the app you were using but it would consume your data usage and download the apps. Go to store my apps. Here you will find the list of all apps you download now select the apps you want and install them.
    fiknahs_osei likes this.
    04-25-2014 08:00 AM
  4. fiknahs_osei's Avatar
    Thanks guys appreciate the help... I didn't backup ... Just felt since I had Dem installed on the SD card I wont lose them... Will install them back from the store... Thanks
    Kaushik Banerjee likes this.
    04-25-2014 09:33 AM
  5. Kaushik Banerjee's Avatar
    Thanks guys appreciate the help... I didn't backup ... Just felt since I had Dem installed on the SD card I wont lose them... Will install them back from the store... Thanks
    You are welcome 😊
    04-25-2014 11:15 AM
  6. prateekj1993's Avatar
    Since you did not create a bacckup first you will loose app data. After hard reset the previous installed apps on SD card will not be recognised by your phone and you need to format the SD card to use it again.
    Is there a way to delete only the apps from the sd card without formatting the whole sd card?
    04-27-2014 09:47 AM
  7. shmsnh's Avatar
    Is there a way to delete only the apps from the sd card without formatting the whole sd card?
    Try moving an app to your SD card. If there are apps on it from other phones, it will ask to delete those apps. You won't lose your media.
    fiknahs_osei and prateekj1993 like this.
    04-29-2014 01:26 AM
  8. bella noche's Avatar
    so you said there is a way, please please how can i do that? because i can't remember the apps i had and that is making me nervous as i had everything backed up t my SD card so please help
    02-06-2015 04:49 AM
  9. Harrie-S's Avatar
    Your question is a not very clear..
    Did you already do a hard reset?
    If not go to SETTINGS > backup > apps+settings > enable app and settings back up and push backup now.

    If above backup is finished and you do a hard reset than during the setup you can "restore" a backup.
    So all apps and settings are placed back. But be aware that you can loose some (game) settings . And if an app is taken out of the store you also can not get it back.
    Furthermore all other data like music, pictures, videos, documents are not include in above backup.
    These you have to backup separately in the cloud or on your PC.

    If you have more questions please ask.
    02-06-2015 05:02 AM
  10. Joshwin's Avatar
    Your question is a not very clear..
    Did you already do a hard reset?
    If not go to SETTINGS > backup > apps+settings > enable app and settings back up and push backup now.

    If above backup is finished and you do a hard reset than during the setup you can "restore" a backup.
    So all apps and settings are placed back. But be aware that you can loose some (game) settings . And if an app is taken out of the store you also can not get it back.
    Furthermore all other data like music, pictures, videos, documents are not include in above backup.
    These you have to backup separately in the cloud or on your PC.

    If you have more questions please ask.
    Does this work after upgrading the OS too?
    05-14-2015 01:41 PM
  11. tothferko's Avatar
    I am having the same issue with my lumia 520 and samsung 16 gb SD card class 6...

    THE DIFFERENCE is that i DID backup all my phones content before software recovery.
    Yet the SD card option does not shoq in app sotre that i could access the apps located on my SD card.

    When I try tochange setting ofr app storage to SD card, it says that there are apps from a different phone.... first delete them. So it does recognize after all, but wh y say they are from different phone?it is the same device

    Thanks in advance
    09-30-2015 01:42 PM
  12. rohitkumarparasar's Avatar
    Hi Harrie,

    I believe even then after the hard reset an internet connection will be required for the detailed restore of all the apps(or rather reinstall + settings remembered).
    Any chance the previously installed can be restored/connected?

    - Rohit
    03-27-2016 12:01 PM
  13. MetteDK's Avatar
    Hello Harri-S
    I've read the above instructions before I did anything. It is correct that there came a question about restore - which I agreed to. But the settings is NOT as it was and the games is installed but on the phone and is as if it is the first time no progress. And trying to point apps to sd-card - it says there are app from another phone. Please help.
    Best regards
    05-22-2017 07:11 AM
  14. reshma patnaik's Avatar
    Does this work after upgrading the OS too?
    Though I got back all my apps but I lost the photos in my goo tile privacy app and still when im trying to save my new apps to sd card its showing to delete the apps from other phone . What should I do to recover my photos
    05-22-2017 11:57 PM

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