1. Pashwa97's Avatar
    Hey guyzz I had just a hard reset to my Lumia 520 and I have WhatsApp backup messages but how to get back the messages
    06-18-2014 01:33 PM
  2. Himanshu Chowdhary's Avatar
    Hard rest restores your phone to factory default state/settings. It's not possible to restore your whatsapp chat history. A hard reset delete all the content , app data from your phone which also includes whatsapp chat history , media files.
    06-18-2014 01:37 PM
  3. Pashwa97's Avatar
    Hard rest restores your phone to factory default state/settings. It's not possible to restore your whatsapp chat history. A hard reset delete all the content , app data from your phone which also includes whatsapp chat history , media files.
    But I had take backup to my PC then I taken to my phone then what to do???
    06-18-2014 01:39 PM
  4. Himanshu Chowdhary's Avatar
    But I had take backup to my PC then I taken to my phone then what to do???
    May I ask what type of backup do you have on your PC ? What was included in the backup ?
    06-18-2014 01:41 PM
  5. Pashwa97's Avatar
    May I ask what type of backup do you have on your PC ? What was included in the backup ?
    I had first have backup from WhatsApp app then I saved to PC then I take to phone
    06-18-2014 01:43 PM
  6. Pashwa97's Avatar
    Please help
    06-18-2014 01:46 PM
  7. Himanshu Chowdhary's Avatar
    I had first have backup from WhatsApp app then I saved to PC then I take to phone
    You can save backups on PC as windows phone 8/8.1 does not support backup. Though you can copy files from your phone to your PC via USB cable using the old copy paste method. But this does not include whatsapp or any other app data. Windows phone 8.1 however does include one drive app backup data. But developers have to enable this feature in apps which is not possible in the case of whatsapp.
    06-18-2014 01:48 PM
  8. Himanshu Chowdhary's Avatar
    Please help
    Sorry I am helpless at moment
    Pashwa97 likes this.
    06-18-2014 01:49 PM
  9. Mysticization's Avatar
    Will Whatsapp enable the Onedrive backupping-feature for chat logs and if so, does anyone know when?
    06-18-2014 03:28 PM
  10. AG VK's Avatar
    Hey guyzz I had just a hard reset to my Lumia 520 and I have WhatsApp backup messages but how to get back the messages
    Whatsapp on WP does not support backup/restore.
    06-18-2014 05:12 PM
  11. David P2's Avatar
    There's an option in WA settings - stores it on the memory card if available. I've restored messages after a hard reset from that - all I did was reinstall WA and set it up - it found the backup and asked if I wanted to restore it.
    06-18-2014 05:18 PM
  12. Ebuka Allison's Avatar
    Whatsapp on WP does not support backup/restore.
    That's strange. I must have imagines the Whatsapp backup in my Sdcard, the option to backup in whatsapp including forcing a backup as well as restoring a backup to my phone several times over(fancy animation comes free)
    06-18-2014 05:19 PM
  13. Pashwa97's Avatar
    I had take the backup to sdcard only then how to get back it
    06-18-2014 11:46 PM
  14. Ebuka Allison's Avatar
    I had take the backup to sdcard only then how to get back it
    When the app is reinstalled, it senses the backup and asks to restore
    06-19-2014 06:11 AM
  15. wuiyang's Avatar
    whatsapp has a silly backup system, here's how you backup
    1. press backup inside it
    2. connect to your computer, if you have SD card, go to SD card file, if not then go to phone
    3. copy whatsapp folder at ROOT
    4. paste it in somewhere to store it
    5. [how to hard reset tut here]
    6. connect to your computer, put it in SD card if you have, if not then phone
    7. download whatsapp and open

    wechat upload your chat to their own private cloud, doesn't like whatsapp, it backup to local
    06-19-2014 08:53 AM
  16. Pashwa97's Avatar
    I have store my friends number to people hub but in WhatsApp favourite I refresh it still there are no add favourite

    And in WhatsApp(all) the person which I tap on it shows there is no email or phone number why please help me
    06-19-2014 02:26 PM
  17. Abhi Patel3's Avatar
    Hey guyzz I had just a hard reset to my Lumia 520 and I have WhatsApp backup messages but how to get back the messages
    09-23-2014 01:18 PM

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