1. Arvind R's Avatar
    I was running WP8.1 preview for developers in my Lumia 520 since last few months. Everything went well till few days back when unfortunately my phone hanged for few seconds while trying to message and later went into reboot loop. Made the following attempts to recover:
    1) Soft reset - Volume keys + Power button combo
    2) Hard reset - through settings > about > reset
    3) Battery remove and restart
    4) Nokia retail software install tool in desktop PC
    All the attempts successfully FAILED to bring back the phone.
    Finally took it to Nokia Care service center, interestingly even they cannot restore the phone. They have sent the same to Nokia HQ for study. Expecting a reply from Nokia soon.\

    Don't know which caused this.....
    06-24-2014 04:51 AM
  2. wpgeek820's Avatar
    Interesting. Keep us posted on how it develops.
    Arvind R likes this.
    06-24-2014 05:05 AM
  3. Arvind R's Avatar
    Got a new replacement handset from Nokia after 3 weeks painful waiting.

    Nokia does not say anything about the old dead handset.
    07-14-2014 04:20 AM
  4. belodion's Avatar
    Thanks for sharing your experience, and WELL DONE NOKIA.

    Posted via Windows Phone Central App
    Arvind R likes this.
    07-14-2014 06:59 AM
  5. sankar_k's Avatar
    hai all
    i am using nokia lumia 520..the problem i faced is ,recently i had upgraded from 8.1 to windows 10 preview where i am not satisfied with 10..i tried to reinstall 8.1 windows from windows recovery tool but the software was not installed properly and my phone turned to total dead and it is not working or ON at all..even i took my phone to nokia care but they didn't fix my problem and told me to change the mother board which cost around rs3000 where my hardware is perfect....please rectify my problem or fix my problem where i tried all types of methods like reboot with keys and turbo flash where my phone is not detecting and showing error like usb not detected or waiting for the device in windows recovery tool and flash turbo.
    04-17-2015 09:52 AM
  6. Vishal Kar's Avatar
    hey brother :( same case here . is there any option left except taking it to nokia care ??
    04-23-2015 11:38 AM

Similar Threads

  1. Replies: 5
    Last Post: 06-25-2014, 09:39 AM
  2. Problem with 'Photos' on Nokia Lumia 820
    By WPCentral Question in forum Ask a Question
    Replies: 3
    Last Post: 06-24-2014, 06:55 AM
  3. Lumia 525 crashes a lot
    By WPCentral Question in forum Ask a Question
    Replies: 7
    Last Post: 06-24-2014, 05:57 AM
  4. Replies: 1
    Last Post: 06-24-2014, 04:38 AM
  5. unable to locate songs received via bluetooth in nokia lumia 525
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 06-24-2014, 02:09 AM
LINK TO POST COPIED TO CLIPBOARD