1. Steve Baker4's Avatar
    New to windows smart phones, shop told me I need outlook or microsoft e-mail account to access aps etc. Ive now 3 times set up a m/soft account , even had verification email, but STILL wont let me sign in ! Driving me nuts-anyone any ideas please?
    08-08-2014 02:50 PM
  2. SSgt Bruskowiz's Avatar
    Check region and time/date
    08-08-2014 02:57 PM
  3. Steve Baker4's Avatar
    Thanks Sgt-time and date and region fine -still no luck so looks like back to shop!
    08-09-2014 04:56 AM
  4. aziouazrayes's Avatar
    you should just reset the phone.
    Steve Baker4 likes this.
    08-09-2014 06:11 AM
  5. Steve Baker4's Avatar
    Well! went back to shop, sales gy had a look ,said network was wrong ,re-set phone, and said there you go every things is working now -aps and all other stuff!" Got home, put phone on charge as battery low, open up phone ---and nothing working -no internet, no aps and M/soft account says "not up to date! Grrrrrrrrr!!!!
    08-09-2014 02:12 PM
  6. boltman2013's Avatar
    TRy setting up the Microsoft account on another computer web browser then log in with phone... My son was having issues with a new MS account on his sufrface pro 3... so I simply created his account on my laptop then he was in like Flynn.
    08-09-2014 08:33 PM
  7. SSgt Bruskowiz's Avatar
    You are aware that you must setup your phone again after a hardreset?
    Just try it again, but than slowly and read evering twice before you entering anny account.
    The store account should be the same as the account your phone is registered with.
    After that you can add as many accounts you like.
    Guytronic likes this.
    08-09-2014 09:50 PM
  8. Steve Baker4's Avatar
    back to store AGAIN! guy checked it signed me in d/loaded ap. get home , try to sign in -get error code -"cannot find your settings" pops up, facebook -"needs attention" -M/soft + "account not up to date!" -click store -error code store not available This is beyond a f**cking joke!
    08-11-2014 12:41 PM
  9. SSgt Bruskowiz's Avatar
    back to store AGAIN! guy checked it signed me in d/loaded ap. get home , try to sign in -get error code -"cannot find your settings" pops up, facebook -"needs attention" -M/soft + "account not up to date!" -click store -error code store not available This is beyond a f**cking joke!
    Okay, seen the problems and the actions taken i am going to believe that the problem lies in your router. Because casual internet should keep working no matter where you are. What happens when you hook in to somebody else his network?
    08-11-2014 01:06 PM
  10. Steve Baker4's Avatar
    YAY! Cracked it! Muppet at store had de-activated my wifi and locked into store wifi. Once I got it onto my home wifi it works!Thanks for all the help Sgt!
    08-11-2014 03:39 PM
  11. SSgt Bruskowiz's Avatar
    Any time, now enjoy your new toy...eh phone ;)
    08-11-2014 03:53 PM

Similar Threads

  1. Help with Battery Issue/Signal Lost/8.1
    By BrunoShady in forum Nokia Lumia 620
    Replies: 5
    Last Post: 08-16-2014, 12:02 PM
  2. [Help] Unique problem with updated Asphalt 8.
    By shishu1 in forum Ask a Question
    Replies: 5
    Last Post: 08-12-2014, 06:34 AM
  3. L630 can't download / install any games from the app store!
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 08-12-2014, 01:03 AM
  4. Windows Phone 8.1 OS capacity storage in the phone
    By Roger Nunez in forum Windows Phone 8.1
    Replies: 2
    Last Post: 08-11-2014, 10:09 PM
  5. What happened the the built in facebook feature?
    By claireggie in forum Windows Phone 8.1
    Replies: 1
    Last Post: 08-11-2014, 01:47 PM
LINK TO POST COPIED TO CLIPBOARD