08-26-2014 12:52 PM
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  1. Visa Declined's Avatar
    All I know is, no phone manufacturer covers dropped phones or broken screens. Regardless of what op thinks or how some of the posters in this thread feel, it's common sense.
    08-26-2014 01:32 AM
  2. Sumeet Chawla1's Avatar
    It was brand new!
    08-26-2014 02:03 AM
  3. corey_blackstock's Avatar
    Did you ever had any Nokia phones BEFORE Windows Phone? It's easy to say they're good when your term of comparison is a Samsung or alike. But for those of us who have been with Nokia long before WP, we notice the constantly dropping standards that happened since 2009 which got ten fold worst once Nokia left and Microsoft was left in charge.
    We're not comparing the Lumias to Galaxies or iPhones. Compared to those, the Lumias are rock solid and well build. Compared with older Nokias like the N70, the 6600... Not at all. And I'm not even going to mention the 3310. No Lumia has come remotely close to the indestructibility of the 3310 :P
    I have used Nokia phones since 2006 with Nokia N73, 808, Lumia 920 and 1520 and to me, the quality has gone so much better than before. The N73 while a sturdy phone that I used for years, I got more issues with it than with 808 or Lumia. The camera crashed almost everytime I slided the camera cap, the back cover was flimsy and the housing color chipped overtime even with a cover on. Whille 808 and Lumias feels so much better and sturdier.. and FYI, not just me, my whole family are using Nokia since early 2000s with the 3310, 1100, 7610, N95, 6110 Navigator, N8, N9. So I got used to their products since I was a kid :)
    08-26-2014 02:21 AM
  4. girishN's Avatar
    101th time, never asked to cover my dropped phone in warranty.
    08-26-2014 05:55 AM
  5. vsmh96's Avatar
    Nokia Lumia 520, I know its a pretty cheap device to expect it to be rock solid, still... my 4 years old 5233 feels and is more solid than this.
    After 1 year of use its dead in my cupboard now. It never acted like a NOKIA PHONE, The very first time it fell on the floor, it molded like clay from the corner, very ugly, I said OK as its plastic after all.

    Then its keys lost their position (they were lost somewhere inside the phone just because I was using them), very poor, I took it to nokia care, they replaced the keys, advised me to go easy with them as I was hammering them, charged me as if it was my fault, and I paid, in warranty.

    Then after some time, it fell from bed (hardly 2-3 ft. high) and I found a long crack on screen and phone went totally unresponsive. I took it to nokia care again, they charged me more than 1/3rd of the device as it was my fault, and I Paid, in warranty.

    Then some days ago the power button again started to loose its grip, and after some days it was all dead for some reason(I still don't know). I saw an error message "No bootable option found, press any key to shut down." First I thought its just a software failure, after all it was running DP, I didn't mind and tried to run nokia software recovery tool. And it failed. I did a little search about the error and found that my phone is toast now. It was frustrating, very frustrating. May be because of some background update or it was just a faulty device. I took it again to the local nokia care and neither could they do anything(expected). Then they said that they can try sending it to head repair center and it will charge me again almost 1/3rd of the device. Now I won't pay, even out of warranty, as its not my fault at all.
    It was NOKIA/MS who screwed up something in the background or may be it was nokia who sold me a faulty device or may be 520 is just a crap phone, poor low end. Whatever the reason was, it wasn't a solid enough(even for normal abuse) phone at all. Its also hard to say that it was a faulty device as I was not the only one who had those hardware issues, they're pretty common actually.

    What is driving me more mad about nokia now is their support , they're not replying to my mails, not calling me back. Seriously this is what nokia offered me:
    In warranty, our fault, you pay.
    In warranty, your fault, you pay.
    Out of warranty, our fault, you pay.
    Sorry nokia, not this time. **** you!
    If they don't fix it, I'm seriously gonna go to nokia care again, throw the phone right on someone's face, wont care how many nose bones are cracking. Then I will break the phone down, and then I will dump it in their phone recycle box, so they could stick it up their ***.

    Thank you nokia, I'm making the most embarrassing compromise by switching to android because of you.
    Hi there as a L520 user ill defend it. I'll try not to frustrate you any further.
    I had my L520 stepped on dropped on tar road (have the upper right and lower left corners dented. After that I finally got myself a case (so far the flip case has done a good job protecting it)

    As per the warranty - the others have done a pretty good job in explaining

    Trust me in buying a budget phone the L520 is (or maybe was) the best you can get at that price for those performance in contrast to other OS and phones.
    08-26-2014 06:17 AM
  6. vsmh96's Avatar
    Did you ever had any Nokia phones BEFORE Windows Phone? It's easy to say they're good when your term of comparison is a Samsung or alike. But for those of us who have been with Nokia long before WP, we notice the constantly dropping standards that happened since 2009 which got ten fold worst once Nokia left and Microsoft was left in charge.
    We're not comparing the Lumias to Galaxies or iPhones. Compared to those, the Lumias are rock solid and well build. Compared with older Nokias like the N70, the 6600... Not at all. And I'm not even going to mention the 3310. No Lumia has come remotely close to the indestructibility of the 3310 :P
    I understand your point here. I have the 3315 (just that battery has died)
    Speaking about quality I doubt any phones get awesome quality anymore.
    Nokia however in my opinion has the legacy in quality oh and would you like to have a 3310 as it is and carry it around in our ever judging society? even if you dint mind I'm sure you'd feel a little bit uncomfortable.
    Remember the April fools 3310 joke now that will be awesome if they made it.
    08-26-2014 06:23 AM
  7. calbro's Avatar
    He/She is attempting to say that the OS is a failure by tying it to the cheap hardware.
    08-26-2014 06:28 AM
  8. Daniel James 2's Avatar
    .
    2. It will detect touch even im just hovering my finger, with medium touch sensitivity.

    I SO HATE NOKIA NOW!!
    Are you sure that's not the McLaren prototype?
    08-26-2014 10:24 AM
  9. flyingsolid's Avatar
    ... and tried to run nokia software recovery tool. And it failed. I did a little search about the error ...
    I have had several instances on BBs where I just wipe the OS and reinstall the whole thing using triple wipe and loader. Not sure how recovery works on Windows Phone but does your PC recognize your phone even? What was the error that the Recovery tool gave you? I have a 520 also so I am curious to know more that error in particular.
    08-26-2014 10:37 AM
  10. ShinraCorp's Avatar
    Holy molly 4 pages long and this was posted yesterday.

    People listen up, the author gets it, it was his fault for dropping the phone and he paid for it. End of Story.

    He also understand that what he did isn't covered in the warranty, no need to bash him about it.

    You guys are proud WP users and I like that about you guys but holy cow you do not need to go into an angry mob on his ****.

    He's only saying that pre-Windows Phone Nokia were famous for their brick like quality and it's utter destruction at anything it touches. It is also rumoured that Thor, the god of Thunder has a Nokia phone built into his hammer, which is why it can destroy anything. The Windows Phone Nokia phones aren't the same quality. It is true, they're not, it's extremely hard because of the glass screen, there's no secret way to make the glass virtually unbreakable, it just breaks. Also it's a plastic shell so yes there will be tends and chip damage on it but that's how it is.
    08-26-2014 12:52 PM
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