1. ams963's Avatar
    Hi,

    I'm facing a problem with playing videos ever since I've updated my L520 to Cyan and wp8.1

    My phone makes a cracking sound when I fast forward a video. It's going to make that cracking sound no matter where I put the slider.

    Is anyone having this problem? Any suggestion?

    Best Wishes,
    ams963
    08-26-2014 05:21 AM
  2. SteveSAPA's Avatar
    I have the same problem since updating to cyan in my 1320. It only happens sometimes though. I would love to know how to fix it.
    08-26-2014 05:34 AM
  3. ams963's Avatar
    I have the same problem since updating to cyan in my 1320. It only happens sometimes though. I would love to know how to fix it.
    Good to know I'm not alone.
    08-26-2014 05:40 AM
  4. nyolc8's Avatar
    Same here, 520
    08-26-2014 07:17 PM
  5. salmanahmad's Avatar
    Same here. Though I don't own a 520 anymore, I had this issue after updating to Windows Phone 8.1
    08-26-2014 07:32 PM
  6. Visa Declined's Avatar
    I'll try mine when I get home.
    08-26-2014 09:20 PM
  7. hs k's Avatar
    Okay this phenomena is universal afaik with updated windows phone. Audio burst after each song ends and fastforwarding and rewinding crackles have to do with the Os itself
    aravi_m likes this.
    08-26-2014 09:47 PM
  8. Kesasa's Avatar
    I have the same issue it's definitely a windows 8.1 issue since it does not occur in windows 8. I am curious to know if it only affects us 520 users.
    08-27-2014 11:38 AM
  9. viswanathansri's Avatar
    Exactly the same issue after updating to 8.1 .
    There is a short burst sound when fast forwarding streaming video on Internet even when the Media+Apps volume is completely at 0 .
    Seems like a new bug but doesn't affect me much !!
    08-28-2014 09:12 AM
  10. Hari poojary's Avatar
    I've Lumia 720 and I face the same problem. I think all windows phone 8.1 devices have this problem.
    08-29-2014 02:09 AM
  11. alex athanasopoulos's Avatar
    I also had this bug when I watched videos in my Lumia 920 (WP8.1). The problem is now over after the latest update of Xbox video.

    (If I am not mistaken there was an article here about correcting this bug in one of the latest updates of Xbox video app.)
    08-29-2014 02:31 AM
  12. Dk92's Avatar
    I'm experiencing it aswell. It's occurred for me since getting WP 8.1. Never happened on Amber.
    08-29-2014 02:40 AM
  13. ams963's Avatar
    I've installed Moliplayer Pro. The cracking sound still persists. The Cyan update has messed up the audio somehow to produce this horrible sound.

    Is there anyway to inform MS about this, if they're not informed already?
    09-22-2014 09:12 PM
  14. corey_blackstock's Avatar
    I had the issue when updating my 1520 to WP 8.1 DP but after the Cyan update yesterday, the issue is resolved.. No more glitching sound when fast fording videos and playing music..
    09-26-2014 02:24 AM
  15. djmickey83's Avatar
    The problem is still there :( (Lumia 925 Denim)
    02-17-2015 06:43 AM
  16. stuartbritt's Avatar
    Yes, still crackling on fast forward. 925 cyan and denim.
    02-17-2015 07:14 AM
  17. Ragupathi's Avatar
    Use quick play pro
    02-17-2015 07:23 AM
  18. ams963's Avatar
    The cracking sound still persists. I don't see MS giving it any importance. They're busy with other things. But I've found vlc beta plays videos with no cracking sound. It's my new favorite video player for WP although it's still in beta. A lot of thanks to the developer of vlc beta, Nigro.:)
    03-01-2015 09:40 PM
  19. Vijit Dua's Avatar
    You were curious to know about it right?? Your answer is yes. After 3 years I thought of checking all of my old phones and when I updated my nokia lumia 620, the same happened. This is a issue of all wp 8.1 users.
    08-13-2017 03:06 AM
  20. Vijit Dua's Avatar
    It has started again after 3 years.
    08-13-2017 03:07 AM

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