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  1. Ruben Duarte's Avatar
    Hi everyone.

    I have a Lumia 520 from Vodafone Portugal that I give to my brother in August last Year. When they was mine, I have Developer Account, but then I restored it and my brother log with him account. Yesterday I tried to Update, but its always give me 8018830F error. I tried update with Windows Phone Recovery Tool, but idk why, it gave an error and now i'm stuck with a red screen with white Nokia letters...

    What can i do?! :/

    Sorry for bad English guys :p
    Thanks
    02-12-2015 03:56 PM
  2. Harrie-S's Avatar
    If you have an SD card in the 520 get it out and try again.
    Some times an SD card can give this kind of error.
    02-12-2015 04:00 PM
  3. Ruben Duarte's Avatar
    I dont have SD Card. Neither SIM Card
    02-12-2015 04:32 PM
  4. Harrie-S's Avatar
    I dont have SD Card. Neither SIM Card
    Your phone is now "bricked" so the only thing you can do is try the Lumia software recovery tool again and hope that there is no error this time.
    If this does not work then you need to bring it to a nokia care center or repair shop. But I am not sure how expensive this will be. Maybe more expensive than a new phone.
    02-12-2015 04:41 PM
  5. Ruben Duarte's Avatar
    I already tried with Lumia Software Recovery and nothing... Error... I will send it to the Warranty :/
    02-12-2015 04:52 PM
  6. iaampeppe's Avatar
    Don't panic ! I've been through the same issue. Whenever I use Lumia Software Recovery Tool at home, I ended up with an error saying the file downloaded is corrupted. What worked for me was to use another wifi !!

    The Nokia Logo, followed by the red screen is a good thing ! Your phone still can be noticeable by the computer, meaning you can still flash it ! ;)
    Last edited by iaampeppe; 02-12-2015 at 05:20 PM.
    RumoredNow likes this.
    02-12-2015 05:06 PM
  7. Mauricio Tavares's Avatar
    Hi everyone.

    I have a Lumia 520 from Vodafone Portugal that I give to my brother in August last Year. When they was mine, I have Developer Account, but then I restored it and my brother log with him account. Yesterday I tried to Update, but its always give me 8018830F error. I tried update with Windows Phone Recovery Tool, but idk why, it gave an error and now i'm stuck with a red screen with white Nokia letters...

    What can i do?! :/

    Sorry for bad English guys :p
    Thanks
    I'm tried to reinstall software via Windows Phone Recovery Tool um my Lumia 520, but in many times. As result, my Phone does not boot anymore. Luckily, I have a Lumia 730 (good upgrade). I intended to sell my Lumia 520, but this troubleshooting may prevent saving my money until repair.
    02-12-2015 05:24 PM
  8. PepperdotNet's Avatar
    Try a different USB cable or port?
    02-12-2015 05:31 PM
  9. iaampeppe's Avatar
    Mauricio Tavares :
    Were you using USB 3.0 port ? If so, use the 2.0 one. Also, use the original cable.
    02-12-2015 05:38 PM
  10. Ruben Duarte's Avatar
    I tried another Wifi and another PC. Doesnt work :/ I really dont know what can i do! :/

    upvbgrf.png

    EDIT: now the lumia dont turn on...
    Last edited by Ruben Duarte; 02-13-2015 at 04:43 AM.
    02-13-2015 04:29 AM
  11. iaampeppe's Avatar
    This is weird .. Maybe it's the drivers that are messing with the installation ? Try to uninstall all the drivers and the recovery software, then re-install it.
    If it still doesn't work, go to a Nokia Care Center, they will repair your phone for free if you're still under warranty.

    Sorry for the late response.

    Edit : Did you try the Lumia Software Recovery Tool (download it from Mircosoft website) ? (Now that your phone don't turn on, you'll have to click on "my phone is not detected" in order to flash your device)
    Last edited by iaampeppe; 02-19-2015 at 09:03 PM.
    spk343 likes this.
    02-19-2015 08:48 PM
  12. catchspy's Avatar
    If you have installed the lumia recover tool then you will find that there is an executable called thor2.exe in that directory. The default locatiosen is C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft\Windows Phone Recovery Tool

    If you have used this tool to download the packages for the RM-998 device then these should be present in the C:\ProgramData\Microsoft\Packages\products\rm-998 directory
    You should be able to flash you phone from the red screen powering it off by removing the battery and cable and leaving it off. Then run
    thor2.exe -mode vpl -vplfile RM998_059V535_3058.50000.1425.0004_019.vpl
    and put the battery in the device and connect the USB cable
    04-13-2015 08:01 AM
  13. uros2404's Avatar
    The same thing happened to me right now. I installed W10 preview and I wanted to bring it back to W8.1 and those issues came up until the phone "died", it won't turn on. What could it be? :(
    04-13-2015 08:43 AM
  14. Madhur Rathi's Avatar
    Hi,

    I am at location of thor2.exe. but can you please tell me how to run this file:
    thor2.exe -mode vpl -vplfile RM998_059V535_3058.50000.1425.0004_019.vpl

    Also after running this Is the red screen goes off ??

    Thanks
    04-16-2015 06:02 AM
  15. gonica2001's Avatar
    Gabe Aul on 04\14\2015: "Update 4/14: We are seeing some reports of failures on Lumia 520 devices when trying to roll back to Windows Phone 8.1 using the Windows Phone Reset Tool. We are pausing build availability for these devices temporarily while we investigate the issue and work with customers who have reported problems".
    i think you have to wait to recover your phone, but it will work.
    04-16-2015 08:53 AM
  16. pankaj981's Avatar
    Try performing a DEAD FLASH using Nokia Care Suite's Phone Recovery Tool
    04-16-2015 09:02 AM
  17. venkatsaichowdary Voleti's Avatar
    Hi,

    I got the same error exactly, here is the probable solution:

    Keep the phone charge for 5 hours

    After that remove SD card & Sim card from the mobile.

    This is crucial part :

    1. open recovery tool>>my mobile not detected>>model selection(dont turn on mobile till now ,don,t connect it to pc atleast)
    2.when it said connect your mobile turn on the mobile first (power+Vol -)same time
    3. when nokia name comes up in the mobile display connect the usb.


    It worked for me hope it will for you tooooooo!!!!!

    Chill,
    Venkatsai Chowdary
    11-02-2015 02:08 AM
  18. tucs's Avatar
    I don't know how it did it but this worked for me, I tried everything.
    Thanks a million
    01-30-2017 09:01 PM

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