1. notable_azhar's Avatar
    only Welcome Screen is coming out on which NOKIA is written and then automatically shut down., Please help so i could recover from this.,
    02-18-2015 12:19 AM
  2. gMaesterUK's Avatar
    Try a Soft Reset (Volume Down + power button for 10secs), if that doesn't work, you may need to do a Hard Reset...

    G.
    aximtreo likes this.
    02-18-2015 05:42 AM
  3. Patchy248's Avatar
    I have the same problem. Something that I noticed, however, is that at the top of the screen it says "SetOfflineMemoryDumpCapability failed. 0xc0000225"

    I am unable to hard reset and using the recovery tool doesn't help either. Any suggestions?
    02-19-2015 10:00 AM
  4. teckris's Avatar
    only Welcome Screen is coming out on which NOKIA is written and then automatically shut down., Please help so i could recover from this.,
    I have the same problem. Something that I noticed, however, is that at the top of the screen it says "SetOfflineMemoryDumpCapability failed. 0xc0000225"

    I am unable to hard reset and using the recovery tool doesn't help either. Any suggestions?
    Try Removing the Memory Card...
    02-19-2015 10:03 AM
  5. Patchy248's Avatar
    If you mean the microSD, I already tried that. Sadly, it didn't change a thing.

    Update: Updated Lumia Software Recovery Tool to 5.0.6. Still no luck.
    Last edited by Patchy248; 02-19-2015 at 12:27 PM.
    02-19-2015 10:21 AM
  6. Velmurugan S's Avatar
    I am facing the exact problem. This is 4th time am facing since i bought. I tried to update my phone, the process completed and stuck up whilr restarts.
    NOTE:
    I tried soft & hard reset
    Tried removing memory card
    I always keep my charger plugged while doing software update

    Resolution: Took the device to service center and restored back with no root cause identified. Spent 400 rs every time.

    I hate windows Lumia now. I wont recommend for my friends.

    - Vels
    06-22-2015 07:37 AM

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