1. Nick Frumusache's Avatar
    Hi. I have a big problem with my phone. I accidentaly upgraded to Windows 10 Technical Preview for phones and I wanted to downgrade back. I downloaded Lumia Recovery Tool, tried to reinstall firmware and now I got a bricked phone, because when I turn it on I'm stuck at red Nokia screen. I even tried Nokia Care Suite, but nothing. My phone is RM-915, product code is 059S560. Nokia Care Service is not reachable for me now. Please help me as soon as possible to solve this problem. Also, can't get to spinning gear or exclamation mark. As soon as I turn the L520 on, I see the red screen with a big ''NOKIA'' on it.

    _____UPDATE_______

    When I tried to flash it with Care Suite, I got an error with something like ''The FFU is too big for this device''.
    04-11-2015 09:44 AM
  2. abhishek singh21's Avatar
    Hi. I have a big problem with my phone. I accidentaly upgraded to Windows 10 Technical Preview for phones and I wanted to downgrade back. I downloaded Lumia Recovery Tool, tried to reinstall firmware and now I got a bricked phone, because when I turn it on I'm stuck at red Nokia screen. I even tried Nokia Care Suite, but nothing. My phone is RM-915, product code is 059S560. Nokia Care Service is not reachable for me now. Please help me as soon as possible to solve this problem. Also, can't get to spinning gear or exclamation mark. As soon as I turn the L520 on, I see the red screen with a big ''NOKIA'' on it.

    _____UPDATE_______

    When I tried to flash it with Care Suite, I got an error with something like ''The FFU is too big for this device''.
    use the windows phone recovery tool. http://go.microsoft.com/fwlink/p/?LinkId=522381

    and try again. its a good sign that your phone is waking up to red screen nokia logo. many users cant get there devices to even wake up.
    04-12-2015 08:46 AM

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