1. Windows Central Question's Avatar
    i have needed to update my phone for a while and finally got round to it. when I press download it goes to around 2% and then the message appears "the update couldn't be downloaded. (801882cb) " I have tried rebooting my phone and that never worked. I have the nokia lumia 520 and in the extras+info settings it says lumia cyan so I am guessing the update will be for lumia denim. I also checked my phone was set to the same country as my Microsoft account but that changed nothing. Please help as I have been trying to get enough storage space to download it and when I finally do it doesn't work :(
    04-14-2015 05:25 AM
  2. N_LaRUE's Avatar
    This appears to be a network error. Are you using WiFi? Do you have access to WiFi?

    Solutions to 801881cd, 80188265, 801881d0 and other update issues on Windows Phone | Windows Phone How-to (United Kingdom)
  3. N_LaRUE's Avatar
    This appears to be a network error. Are you using WiFi? Do you have access to WiFi?

    Solutions to 801881cd, 80188265, 801881d0 and other update issues on Windows Phone | Windows Phone How-to (United Kingdom)
    Laura Knotek likes this.
    04-14-2015 06:05 AM
  4. Darleen Hill's Avatar
    to n_larue,
    sorry just realised I wasn't logged in but yes I am connected to wifi and the connection is strong
    04-14-2015 06:28 AM

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