1. Mushtaq Alam's Avatar
    I was updating my Lumia 520 windows phone, the displayed message shown that it will take 5 to 10 minutes but the process went on for more than an hour and the phone battery got discharged resulting in switching off the phone, now i have plugged in power source but nothing is on screen except the battery symbol , now what should i do?
    05-18-2015 04:30 AM
  2. Harrie-S's Avatar
    With a lot of luck the phone will start again, if a battery is drained totally it may take a while before it is charged enough to start again. So leave it on the charger.
    But it also could be that your phone is bricked after the charging. In that case you should use the WPRT to see if you can flash it again (maybe you need the option "My phone is not detected".
    In worst case your phone can not be recovered and you should seek technical help maybe they can recover your phone.

    Good luck.

    If you need more assistance please register and reply on this post.

    How can I recover/reset/restore my phone software? - Microsoft - USA
    Mushtaq Alam likes this.
    05-18-2015 04:52 AM
  3. Mushtaq Alam's Avatar
    Thanks Harrie, well i have left it charging and now it is showing two wheels like symbol which are rotating, will it work after some time?
    05-18-2015 05:10 AM
  4. Harrie-S's Avatar
    Thanks Harrie, well i have left it charging and now it is showing two wheels like symbol which are rotating, will it work after some time?
    It looks like you have luck.
    The wheels rotating means it is updating.
    There should be a grey band below the wheels which indicate how far it is so it should become white.
    But it could take time, not sure how long but much more then the 5-10 minutes it indicated before it started.
    05-18-2015 05:27 AM
  5. Mushtaq Alam's Avatar
    FINALLY, My phone has started working again, it took almost 2 hours to update.
    05-18-2015 10:38 AM
  6. Harrie-S's Avatar
    Great
    05-18-2015 10:43 AM
  7. akshay waghray's Avatar
    When are v people in India getting gdr2 update
    05-18-2015 11:06 AM
  8. akshay waghray's Avatar
    M using Lumia 630ds
    05-18-2015 11:07 AM
  9. akshay waghray's Avatar
    Hi I updated to GDR 2 on my Lumia 630 ds yesterday... But m not able to find the lock feature in navigation bar settings...... Kindly help
    05-24-2015 11:31 PM
  10. ken kii's Avatar
    an update appeared for my phone and i accepted it to install on my phone, initially i wanted to postpone the update, so accepting was a mistake, so i pressed the back button and it took me back to my home screen. after atleast two minutes the phone switched off. i thought it was normal at first because i did accept the update to happen and the phone normally restarts itself automatically, but now it wont fully switch on. it says the battery is low but i put it in the charger and the nokia logo appears but it wont go to the next part which is when the logo appears in a blue backround saying windows phone. its just black... and it keeps saying the battery is low. what is happening. can i fix this? i feel like im the only person this happened to
    06-07-2015 03:48 PM
  11. Naveen Krishna2's Avatar
    My windows phone got switched off during phone update what to do now? the phone restarts automatically and start updating then it turns off again...this is repeating... what do i do??
    08-16-2015 12:23 AM
  12. ronimyr's Avatar
    Sir i'm using lumia 520. But my phone got switch off during update installation .now when i plug the charger the gear wheel rotate and the phone restarts .please tell me what to do .
    10-04-2015 11:44 AM
  13. fiil's Avatar
    the phone is restarting ... what to do?
    10-07-2015 08:04 AM
  14. Timbre70's Avatar
    It's working. Be patient and wait.
    10-07-2015 08:15 AM
  15. fiil's Avatar
    It's working. Be patient and wait.
    it restarts again and again gear wheel rotate and the phone restarts
    10-07-2015 01:41 PM
  16. amol rathod's Avatar
    My phone got off during update and now when i switching it on its showing two spinnig gears and phone is getting restart after every 45sec what to do? help
    10-20-2015 03:15 AM
  17. Kieran Jeffery's Avatar
    You should download the Lumia Recovery tool from the Microsoft website and use that to restore your phone.
    10-20-2015 03:20 AM
  18. amol rathod's Avatar
    i did and install but that showing some error
    10-21-2015 09:30 AM
  19. amol rathod's Avatar
    The hash value is not correct error and i tried the recovery setting option
    10-21-2015 09:32 AM

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