1. reuven Hershkovitz's Avatar
    Hello everyone
    This morning I updated my (nokia) lumia 520 for windows 10 for mobile preview and After Long installation, the installation is over but the screen was half as resolution was no correct so i did a hard reset and it's Failed and is a Sad Smiley And then all the time is doing a restart and return to the same situation.
    What can I do??
    Thank you
    Last edited by reuven Hershkovitz; 06-28-2015 at 08:01 AM.
    06-28-2015 06:40 AM
  2. Martsicky's Avatar
    Use Lumia Software Recovery Tool/Windows Phone Recovery Tool to recover you phone.

    http://m.windowscentral.com/roll-bac...ows-10-preview
    06-28-2015 07:13 AM
  3. Rainmarie's Avatar
    Martsicky is right. I had the sad face and thought I bricked but kept using the recovery tool on my 1520 and now use the preview just fine.
    06-28-2015 07:21 AM
  4. reuven Hershkovitz's Avatar
    I'm trying But the phone doesn't work, so Lumia software recovery tool doesn't works on it :(
    I was able to get the screen of lighting bolt + gear so I clicked Volume Down, Power and Camera buttons together and then was the big nokia icon so I clicked Volume Down, Power and it's back to the loop of failed hard reset and is a Sad Smiley.
    Now I'm stuck on the large nokia iconIs there anything I can do from here??
    06-28-2015 07:58 AM
  5. pankaj981's Avatar
    Try a different USB port? I recovered my phone by using Product Support Tool and a full ROM dead flash
    06-28-2015 08:07 AM
  6. Martsicky's Avatar
    I'm trying But the phone doesn't work, so Lumia software recovery tool doesn't works on it :(
    I was able to get the screen of lighting bolt + gear so I clicked Volume Down, Power and Camera buttons together and then was the big nokia icon so I clicked Volume Down, Power and it's back to the loop of failed hard reset and is a Sad Smiley.
    Now I'm stuck on the large nokia iconIs there anything I can do from here??
    http://m.windowscentral.com/roll-bac...ows-10-preview
    Download WPRT and follow the steps decribed in this article.
    reuven Hershkovitz likes this.
    06-28-2015 08:13 AM
  7. reuven Hershkovitz's Avatar
    Lumia Software Recovery Tool Was able to detect my phone when I was in the screen of the nokia big logo but then the Lumia Software Recovery Tool Failed to install I'm trying again in the Windows Phone Recovery Tool too.
    where can i get the Product Support Too?
    06-28-2015 08:14 AM
  8. reuven Hershkovitz's Avatar
    I managed to install 8.1 thanks
    06-28-2015 08:23 AM
  9. Martsicky's Avatar
    I managed to install 8.1 thanks
    No problem, glad that everything is okay. =)
    reuven Hershkovitz likes this.
    06-28-2015 08:25 AM
  10. srinivasa reddy Punyala1's Avatar
    hey reuven how did you do that?
    06-29-2015 08:26 AM

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