1. Windows Central Question's Avatar
    I have incorrectly created Microsoft account. And as I understand there is no way for editing. So the only solution is factory reset, but I don't want to lose my contacts(phone numbers, not e-mails). Where are thay stored on phone or on memory card? If this is phone I will lose everything after reset, isn't it?

    Is there any bacup possibility?
    07-23-2015 03:47 PM
  2. Harrie-S's Avatar
    See below article how to do it.
    Microsoft releases Contacts+Message backup app for Windows Phone | Windows Central.

    Good luck
    manus31 likes this.
    07-23-2015 04:59 PM
  3. raitis upens's Avatar
    I can't install any app because that email addres is not existent at all. Before installation It says "verify the e-mail" , but I can't do that. My account is not completely created.
    07-23-2015 05:51 PM
  4. Harrie-S's Avatar
    So if your MS account does not work how did you get the contacts/phone numbers on your phone?
    If you just started to use it and your before phone was an android did you save the phone numbers on the SIM before you put it in your windows phone?
    Do you still have your old phone. If so you can just set up your new windows phone with a proper MS account and then use the Transfer my data app on your windows phone.
    07-23-2015 06:10 PM
  5. raitis upens's Avatar
    Most of contacts are on sim, but I have recently aded a lot of new contacts manually on Lumia without MS account. Finnaly decide to create it, and no I'm stuck
    07-24-2015 04:39 AM

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