1. Windows Central Question's Avatar
    I did a hard reset on my lumia 520 and when i started to re setup it, i couldn't login to microsoft account since i had turned on 2 step verification which need Authenticator app, hence skipped the sign in part. But now i am not able to restore my backup. Is there any other way that i can restore it? please help! this is my daily driver phone
    10-26-2015 12:43 PM
  2. iSolution's Avatar
    Hi ,

    I think you have issue regarding to login your microsoft account using your phone right ?

    This maybe can solve your phone issue ..
    1.Hard reset your phone and try to login to your microsoft account again .
    2.Reset your phone using Windows Recovery Tools (try to google for it) and reset your phone using that tools then try to login into your accout .

    Tick as "Helpful" if this can fix your problem :)
    Im sory if this cant fix the issue .
    10-26-2015 02:09 PM

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