1. Patrik Sopko's Avatar
    One of my friends gave me her Lumia 520 because it was broken. I don't know where is the problem but the phone does not start, it doesn't vibrate, nothing is shown on screen, like dead phone. I tried to replace battery, nothing has changed.
    When I connect it to PC it installs some universal drivers. I wanted to flash it, first I tried to use Windows device recovery tool but it didn't find my phone, for some reason it showed Lumia 620 (there was 620 before). So I tried do flash it with Nokia care studio but it always said to pres and hold power and volume down button and retry.
    Is there anything I can do? Do you have any idea? Thanks
    11-08-2015 09:07 AM
  2. rhapdog's Avatar
    It may have gotten water damage and therefore unable to power on because of that. As in shorted out on the inside.

    It's difficult to tell if you don't know the full history of the phone. If your friend can tell you the details about how it came to stop working, that may assist in figuring out what is wrong with it.
    Laura Knotek and RumoredNow like this.
    11-08-2015 02:07 PM
  3. Patrik Sopko's Avatar
    OK, so she tells that she was listening to music and the phone just restarted. It showed a message "Unable to find a bootable option. Press any key to shut down". So she did it, and same thing happened twice. Then there was just blank screen. Phone has never dropped down or had water damage. But the phone wasn't new when she bought it so who knows..
    11-09-2015 01:15 PM
  4. satish challapalli's Avatar
    Dear All,

    Today it is Diwali Festival in India (The festival of lighting ).

    The lightning which i was expecting from my Dead Lumia 1320 has be recover today finally.

    Unlike others i also faced the Dead Phone which was not responding to any Hard/Soft Reset and what not While downgrading from Wind10.

    Finally i landed to a post where the deailed steps helped me to recover my dead phone to a working phone.

    Here is the link which i used and already someone pasted in this forum.

    myownsteps com/2015/05/fix-your-hardbricked-lumia-phones-only

    Initially when i saw this link felt like its too much to do and the steps are too mess more technical(But not completely trust me). When there is no option left for me to recover my dead phone . With a great patience i followed the steps from above link.It worked and my phone is back on track.

    Thanks All.
    BR
    Satish
    Patrik Sopko likes this.
    11-11-2015 07:23 AM
  5. Patrik Sopko's Avatar
    Thanks for answering. I hope it will work
    11-14-2015 02:29 AM
  6. atlantisbRe's Avatar
    Did you solve your problem ?
    11-21-2015 03:59 AM
  7. Patrik Sopko's Avatar
    No, memory in the phone doesn't work, the phone is broken.
    01-06-2016 03:20 AM
  8. slooksterpsv's Avatar
    Doesn't sound like fun. I know the Nokia Care Studio and the steps advised above should have attempted to resolve the issue, however, have you tried the tool from Microsoft? Windows Device Recovery Tool FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

    Its worth a shot, I mean the others failed, this downloads pretty small, but you never know it may work.
    01-10-2016 10:38 AM
  9. Charles Brown8's Avatar
    It's worth a shot.. Microsoft recovery tool would not detect my Icon with the Vol down power button vibrate cycle. So after the phone vibrated I pressed the power button a couple of times and my icon was detected. Press vol up and power button > vibrate > press power button couple times. Phone detected, software downloaded. Had to repeat this so my phone was redetected to flash it.

    I do not know if this will work for you but it put me back on 8.1 so I could reinstall 10.

    Luck to you.
    01-10-2016 10:50 AM
  10. Patrik Sopko's Avatar
    My phone doesn't vibrate, it doesn't make anything. It's recognized as qhusb_dload. Windows device recovery tool doesn't recognize it and Lumia 520 is not on the list of devices in WPRT. I think it's because 520 is old device..
    01-11-2016 06:41 AM
  11. harihar akhil's Avatar
    My phone doesn't vibrate, it doesn't make anything. It's recognized as qhusb_dload. Windows device recovery tool doesn't recognize it and Lumia 520 is not on the list of devices in WPRT. I think it's because 520 is old device..
    Try wpinternals.May be your phone as switched to mass storage mode.
    01-11-2016 07:03 AM
  12. Patrik Sopko's Avatar
    How can I switch it to normal mode then?
    01-11-2016 12:23 PM
  13. Patrik Sopko's Avatar
    I tried to flash the phone using thor2 but with every attempt I got error that memory in my phone is broken (I don't remember text of the error)
    01-11-2016 12:25 PM
  14. harihar akhil's Avatar
    I tried to flash the phone using thor2 but with every attempt I got error that memory in my phone is broken (I don't remember text of the error)
    Try holding volume down and power button for 10 secs and release it. It may boot to normally then.

    And what is Thor2
    01-12-2016 12:13 AM
  15. Patrik Sopko's Avatar
    Thor2 is something like flashing core of Windows Device Recovery Tool. You can run Thor2 with CMD and flash your phone
    01-12-2016 12:50 PM

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