1. premclement's Avatar
    I have been using Nokia Lumia 520 for the past 2 years (almost). Whenever I try to install critical updates, it gets stuck in the gear for hours. After a few hours, a blue screen appears with a error message. Does anyone know how to fix it?
    01-10-2016 07:19 PM
  2. Chintan Gohel's Avatar
    I have been using Nokia Lumia 520 for the past 2 years (almost). Whenever I try to install critical updates, it gets stuck in the gear for hours. After a few hours, a blue screen appears with a error message. Does anyone know how to fix it?
    Are you on windows phone 8.1? Or a different OS

    What you can do if you have a pc or can get one is
    Download lumia software recovery tool
    Install it on the pc
    Connect your phone
    Reset your phone using that

    Please note that this will erase all your data and apps on the phone. This is basically a hard reset.

    You can also hard reset from the phone

    After that you can check for updates and that should work
    01-11-2016 05:34 AM

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