1. Windows Central Question's Avatar
    Hi! I dropped my nokia lumia 520 it barely shattered but will not register any taps on the touch screen. can anyone tell me how to get my pictures off of it?
    07-13-2016 12:30 PM
  2. xandros9's Avatar
    1. Check OneDrive.
    If you had OneDrive auto-upload/photo backup enabled, you should be able to find them on your Microsoft Account's OneDrive storage.

    If not, continue:

    2a. If pictures are on the SD card:

    Remove microSD card from phone and connect to computer using another phone or an adapter.

    2b. If pictures are on the phone's internal memory:

    You're likely looking at repairing the phone. You need to flick away the lockscreen before the Lumia will allow a PC to read its contents.
  3. xandros9's Avatar
    1. Check OneDrive.
    If you had OneDrive auto-upload/photo backup enabled, you should be able to find them on your Microsoft Account's OneDrive storage.

    If not, continue:

    2a. If pictures are on the SD card:

    Remove microSD card from phone and connect to computer using another phone or an adapter.

    2b. If pictures are on the phone's internal memory:

    You're likely looking at repairing the phone. You need to flick away the lockscreen before the Lumia will allow a PC to read its contents.
    07-13-2016 12:45 PM

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