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  1. csmith03's Avatar
    I've had the Lumia 520 for just over a month or so now and have noticed (more frequently recently) that even though I have looked at my phone not long beforehand, my phone literally will not light up when I press the lock/unlock button. My phone never dies from low battery as I'm careful about that. In fact, it just did it while it was on charge and I had just turned off an alarm. I don't know what the hell is causing it but it's annoying as the only way I can get it back on is to take the battery out of the phone and put it back in again. I'm wondering if anyone else has had this issue and knows how to sort it out? Thanks!
    06-27-2013 04:55 AM
  2. Mohak Adav's Avatar
    Yes it also happens with my 720 . It dies suddenly even when battery is fully charged. I just plug it to a charger and it reboots . Sometimes it even restarts on its own.
    06-27-2013 05:54 AM
  3. anyacooool's Avatar
    Try resetting the 520. It was happening when I bought it, but now it has not occured in the last few weeks. Maybe it is one of the apps which is not savvy with the WP8 OS.
    06-27-2013 06:11 AM
  4. calfee20's Avatar
    This has happened a few times to my 521. I am quite sure the camera gets activated through my leather carrying case and quickly kills the battery.
    06-27-2013 10:32 AM
  5. SlantNGo's Avatar
    I think this has been discussed before, and the conclusion was that the battery compartment is a bit loose. Someone mentioned folding up a piece of paper to put more pressure on the battery contacts so it doesn't come loose. I just ran into it this morning--it was pretty annoying because I had to snap open my hard case and broke it in the process.
    ztman likes this.
    06-28-2013 09:43 AM
  6. lewismr's Avatar
    Yeah the same thing happening to my Lumia 520...It gets shuts down in every 3 to 4 days and i have to take the battery out in order to switch it back on.....Sometime its very annoying when you are outdoor and you have to open your phone in middle of the road to get it back on......Otherwise Lumia 520 is just amazing....
    parth9740 likes this.
    06-28-2013 10:46 AM
  7. Tanay Bhatawadekar's Avatar
    I don't know if this problem is in my lumia only but try this.
    1. open music. play any song and pause it
    2. exit music. open whatsapp.
    3. exit whatsapp. now open music and select resume.
    in my case, the whatsapp window opens again.
    06-29-2013 05:55 AM
  8. mpt15's Avatar
    I don't know if this problem is in my lumia only but try this.
    1. open music. play any song and pause it
    2. exit music. open whatsapp.
    3. exit whatsapp. now open music and select resume.
    in my case, the whatsapp window opens again.
    Its because whatsapp uses the audio API. Its the way whatsapp was coded. Its not a music player fault.
    06-29-2013 06:19 AM
  9. bsanu's Avatar
    I've got the exact same problem. Not the loose battery contacts - I have tried that. Don't have many apps either, I uninstalled Skype and Nokia Drive (not the beta) when I read other posts. Does the Weather Channel app cause any problems?
    07-14-2013 03:14 AM
  10. jpm1532's Avatar
    Happened for the first time on our phones yesterday , 2 TMO 521s. Very strange. Don’t believe it’s a loose battery.
    07-15-2013 08:34 AM
  11. Optimus82's Avatar
    I think this has been discussed before, and the conclusion was that the battery compartment is a bit loose. Someone mentioned folding up a piece of paper to put more pressure on the battery contacts so it doesn't come loose. I just ran into it this morning--it was pretty annoying because I had to snap open my hard case and broke it in the process.


    I also suspected it had something to do with the batter and/or battery contacts... My lumia would die even though it had more than half of battery charge left... I tried putting a folded up piece of paper and it worked.. but next day it started either rebooting or just shutting down completely... I finally found the right spot to put the paper and it has not shut down or restarted in a week.
    07-17-2013 10:45 AM
  12. Optimus82's Avatar
    I've got the exact same problem. Not the loose battery contacts - I have tried that. Don't have many apps either, I uninstalled Skype and Nokia Drive (not the beta) when I read other posts. Does the Weather Channel app cause any problems?

    Have you tried the folded paper option? Instead of just trying to wiggle the battery around... because you might not have wiggle room going sideways(up,down-vertical/horizontal) it might be depressed inward a lil too much...
    07-17-2013 10:50 AM
  13. ztman's Avatar
    This works. Just make sure the paper packing pushes the battery to connect with pins.
    08-31-2013 08:33 AM
  14. Winkle Salaria's Avatar
    hello,
    almost same problem happening with my Lumia 520 also, but its not getting start now. Itself it rebooted and stuck on black screen showing only NOKIA written. nothing happens after that. Its really annoying cos i didn't take backup also of my contact nos. & pics. does anyone have solution for it ? I did try of soft reseting i.e. pressing both buttons - vol. down button & start button together but same thing happened, stucked on black screen by NOKIA written.
    Please suggest some solution abt it.

    Thanks
    Salaria
    09-16-2013 05:04 AM
  15. Winkle Salaria's Avatar
    hello,
    almost same problem happening with my Lumia 520 also, but its not getting start now. Itself it rebooted and stuck on black screen showing only NOKIA written. nothing happens after that. Its really annoying cos i didn't take backup also of my contact nos. & pics. does anyone have solution for it ? I did try of soft reseting i.e. pressing both buttons - vol. down button & start button together but same thing happened, stucked on black screen by NOKIA written.
    Please suggest some solution abt it.

    Thanks
    Salaria
    09-16-2013 06:20 AM
  16. Mahdi Ghiasi's Avatar
    Do you have SD card inserted on the phone? If so, try rebooting your phone without SD card (remove it from the phone)
    09-16-2013 07:56 AM
  17. Winkle Salaria's Avatar
    Yes I do have, Ok I m rebooting now without SD card........ lets see wht happen !!
    wow.......atleast it shows the ON screen.
    first thing i m gonna do is take recent backup of my phone.
    Thanks dear.... so do u think that the only problem was wid SD card.... or still any other technical issue persists ?

    Regards,
    Salaria
    09-16-2013 09:19 AM
  18. parth9740's Avatar
    Yeah the same thing happening to my Lumia 520...It gets shuts down in every 3 to 4 days and i have to take the battery out in order to switch it back on.....Sometime its very annoying when you are outdoor and you have to open your phone in middle of the road to get it back on......Otherwise Lumia 520 is just amazing....
    have you find any solution regarding this.
    Because i am facing same issue
    Last edited by parth9740; 09-30-2013 at 04:14 AM. Reason: shutdown issue
    09-30-2013 04:14 AM
  19. abstractius's Avatar
    I think some similar bugs that were bugging me went away when I updated to "Amber" as offered by the phone last month. However, either the update, or the installation of several apps, or finally my SD card has triggered a scary new bug, some times I get no calls and SMS while people tell me the number appeared unavailable, I turn off, turn on and there they are, all the missed SMS and phone calls. Of course it could be even a problem of my operator, although I never experienced this problem with my other phones and this simcard. Already happened on 4 different days in the 2 weeks since the update
    10-09-2013 06:22 AM
  20. Craig Burger's Avatar
    Apparently some Nokia Lumia handsets have a problem with constantly rebooting.

    I have found that setting the phone to only use 3G in the data settings as well as not using LTE on start up, stopped the phone from rebooting, suggesting the bug may be in the radio stack.

    Hopefully Nokia is looking into a fix, but until then, which doesn't seem soon as it's not a current part of the latest v.3 update , if your phone is constantly rebooting, this may be a temporary fix until Nokia delivers a patch.

    Hope this helps.

    Feel free to upvote if this worked for you.
    10-22-2013 03:35 PM

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