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  1. kiddori's Avatar
    My Lumia 521 is completely dead. Nothing happens when I push power button or plug it in. I've replaced the battery but still dead. Anyone had similar issue? Any clues what is the problem?
    11-04-2014 03:00 PM
  2. Ryzzlle's Avatar
    Happened to my phone for a good 15 minutes, turned on after a bit, yours just stays off for a long time?
    11-04-2014 04:15 PM
  3. kiddori's Avatar
    Hehe, it's been dead for 3 months. I forgot about it but now I want to revive it again. I've tried having it plugged in for two days and still no signs of life. I've tried different chargers. When I connect it to the computer, nothing happens on the phone, but I hear the USB notification on the computer.....no signs of it though. No vibrations whatsoever.

    Not sure if it helps, but it was in the middle of charging when it died.
    11-04-2014 04:25 PM
  4. SammyD97's Avatar
    I can't help you but damn it the number of times you used the word dead is funny. As well as that you've left it for three months. And that it died from a heart attack while exercising (wouldn't be funny if it was a person).
    Last edited by SammyD97; 11-04-2014 at 05:19 PM.
    11-04-2014 05:08 PM
  5. kiddori's Avatar
    I'm glad I can bring you humor with it. ;-) Looks like a mod changed my title to be more descriptive, although dead pretty much sums it up. No pulse whatsoever, no matter how many times I've tried to resuscitate it.
    11-04-2014 05:15 PM
  6. pankaj981's Avatar
    Have you tried connecting your phone to Nokia Software Updater? May be a dead flash might work?
    kiddori likes this.
    11-04-2014 05:43 PM
  7. Jesse Sasso's Avatar
    The Nokia Software Recovery Tool has the ability to 'revive' your device, and flash a clean version of your phones OS. It should be able to find your device when you plug it in, then it will remove the OS, restore the OS, and restart the phone automatically in a total of about 30 minutes.
    Recovery Tool FAQ & download: microsoft.com/en-us/mobile/support/faq/?action=singleTopic&topic=FA142987
    kiddori and pankaj981 like this.
    11-04-2014 05:58 PM
  8. kiddori's Avatar
    Was having hope but recovery tool tells me my model phone is not supported by the recovery tool. :-(

    It's a T-Mobile issued Nokia Lumia 521.
    11-04-2014 10:37 PM
  9. pankaj981's Avatar
    Open Data Package Manager, download the Lumia 521 ROM by entering the Product Code and the Variant Model (search for Lumia 521 Product Code). Once the ROM has been downloaded, open Nokia Software Recovery, click open Product, select Lumia 521 and from Programming select Recovery and perform a dead flash. Search around for details
    kiddori likes this.
    11-04-2014 10:49 PM
  10. ven07's Avatar
    Open Data Package Manager, download the Lumia 521 ROM by entering the Product Code and the Variant Model (search for Lumia 521 Product Code). Once the ROM has been downloaded, open Nokia Software Recovery, click open Product, select Lumia 521 and from Programming select Recovery and perform a dead flash. Search around for details
    Don't know for the OP, but im having the same issue he has with a 925.. I have gone through everything you have mentioned two days ago.. The problem is that since the phone is totally dead (does not vibrate/respond in any way) the recovery can't start...

    To OP i was considering changing my battery, but now that you've said that it didn't help you at all.... Oh well I have already ordered a battery...

    Maybe it's worth mentioning that in my case the windows logo does light up, for 3-5 seconds before dying again, after i connect it to the laptop
    11-04-2014 11:18 PM
  11. ven07's Avatar
    Was having hope but recovery tool tells me my model phone is not supported by the recovery tool. :-(

    It's a T-Mobile issued Nokia Lumia 521.
    As I was searching for help with my phone I did come across sth that helped others.. The current NSU is suppose to support 8.1 so it's weird that it says no support (im assuming you have 8.1 and dev preview).. A user suggested that while the program is trying to identify your phone, just do the following: press vol up, vol down, power and end with vol down button..

    Another suggestion was to delete the phones drivers via dev manager on your pc/laptop
    kiddori likes this.
    11-04-2014 11:22 PM
  12. kiddori's Avatar
    Open Data Package Manager, download the Lumia 521 ROM by entering the Product Code and the Variant Model (search for Lumia 521 Product Code). Once the ROM has been downloaded, open Nokia Software Recovery, click open Product, select Lumia 521 and from Programming select Recovery and perform a dead flash. Search around for details
    I downloaded ROM but I don't see where to "open product" in Nokia Software Recovery?
    11-05-2014 12:44 AM
  13. pankaj981's Avatar
    I downloaded ROM but I don't see where to "open product" in Nokia Software Recovery?
    It's under file menu
    ven07 likes this.
    11-05-2014 07:37 AM
  14. kiddori's Avatar
    There is no File menu in Nokia Software Recovery Tool.
    11-05-2014 08:05 AM
  15. kiddori's Avatar
    I tried following these instructions: [Tutorial] Unbrand (flash) Nokia Windows Pho… | Windows Phone 8 Development and Hacking | XDA Forums

    But it still won't connect to my phone.

    I hear the USB coonect/disconnect tone on my computer constantly when I plug it in, but nothing happens.
    ven07 likes this.
    11-05-2014 08:47 AM
  16. ven07's Avatar
    lol no NSR does not have "open product".. You need to download nokia care suite, download the rom for your device via nokia data package manager (also need to download that) and then open a program called "product... sth" lol, that's where you find the "open product" option under file and you can begin to flash your phone from there
    11-05-2014 08:22 PM
  17. kiddori's Avatar
    Thanks, yeah I figured that out after reading that post on the XDA forums. I followed those XDA instructions, but my phone is still not found. Something is seriously wrong with the phone since the USB connection is so unstable.
    ven07 likes this.
    11-05-2014 08:28 PM
  18. ven07's Avatar
    I just have to ask.. Does the small windows logo still light up on your phone when connecting the phone?
    11-05-2014 08:51 PM
  19. kiddori's Avatar
    I just have to ask.. Does the small windows logo still light up on your phone when connecting the phone?
    Does a dead person smile when you tickle their toe? ;-) No, not a single sign of life from this phone.
    11-05-2014 08:58 PM
  20. ven07's Avatar
    LMAO :P just checking.. Mine still lights up so im assuming the software is still fine. I also opened the phone to check if any wires were loose or burned, but everything was fine..
    11-05-2014 09:00 PM
  21. kiddori's Avatar
    I was thinking of opening it up. Will probably do that tomorrow.
    ven07 likes this.
    11-05-2014 09:06 PM
  22. awilliams1701's Avatar
    It sounds to me like its not getting any power at all. If its not getting power, it certainly can't connect to the recovery tool via USB.
    11-06-2014 12:46 PM
  23. kiddori's Avatar
    I guess it's time to bury this one. Really irritating. It's the first bricked phone I've ever owned, and if you check my sig you'll see that I've owned a lot.
    ven07 likes this.
    11-06-2014 05:40 PM
  24. awilliams1701's Avatar
    The good news is that its one of the two most inexpensive windows phones ever created and can be replaced for a total cost still less than the average phone.

    I guess it's time to bury this one. Really irritating. It's the first bricked phone I've ever owned, and if you check my sig you'll see that I've owned a lot.
    ven07 likes this.
    11-07-2014 10:19 AM
  25. kiddori's Avatar
    True, for sure. Better this one bricks than some of my other phones.
    ven07 likes this.
    11-07-2014 10:26 AM

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