1. KO80's Avatar
    For vids or pics, but when I check it says there is like at least 4 gb of my 16 gb card left.

    Also when I put on a new album some times it doesn't stay on the phone.

    How can I aleviate the first issue first and foremost? It's getting really annoying when I want to shoot something or video record something but it's always "full" and yet it's not full.

    Anyone?
    12-21-2014 10:03 PM
  2. N_LaRUE's Avatar
    Did you format the SD card in the phone prior to using it? What class is it?
    12-23-2014 02:19 AM
  3. KO80's Avatar
    I just threw it in. I bought it from Walmart. It's a Toshiba 16GB.
    12-23-2014 08:02 AM
  4. N_LaRUE's Avatar
    OK, so have you tried formatting it since I suggested? Does is work now?

    Telling me it's Toshiba doesn't mean much by the way.
    12-23-2014 08:07 AM
  5. KO80's Avatar
    How do you format it?
    12-23-2014 09:40 AM
  6. N_LaRUE's Avatar
    12-23-2014 09:48 AM
  7. KO80's Avatar
    I bought the card as a new, blank card. I am not sure the link you provided says anything about that. It just says that "formatting" the card will erase everything on it.
    12-23-2014 09:59 AM
  8. N_LaRUE's Avatar
    It's right at the bottom.

    Storage Sense -> SD Card -> Format SD Card
    Tap Yes


    Just because the card is new doesn't mean you shouldn't format it. Also, you should be using at least a Class 10 card, though older ones can be used a Class 10 is recommended.
    12-23-2014 10:33 AM
  9. Harrie-S's Avatar
    Or in other words if your sd card is acting strange (as you describe) first copy what you already put on the card on your computer. Than format the card as N_LaRUE explained. Put then the data back on your sd card. If you than still get above problems your card is defect.
    N_LaRUE likes this.
    12-23-2014 10:38 AM
  10. KO80's Avatar
    It's right at the bottom.

    Storage Sense -> SD Card -> Format SD Card
    Tap Yes


    Just because the card is new doesn't mean you shouldn't format it. Also, you should be using at least a Class 10 card, though older ones can be used a Class 10 is recommended.

    I just went into my phone and there is no "Storage Sense" option in the list of Apps.

    Anyone know what I can do?
    12-30-2014 12:21 PM
  11. Harrie-S's Avatar
    I think it's only introduced with Cyan. You also can use STORAGE CHECK under SETTINGS.
    12-30-2014 12:34 PM
  12. KO80's Avatar
    I think it's only introduced with Cyan. You also can use STORAGE CHECK under SETTINGS.
    There's no option of that when I go in there.
    12-30-2014 01:15 PM
  13. Harrie-S's Avatar
    Please read the attached link how to format your SD.
    http://www.wpxbox.com/guide-to-manag...windows-phone/
    12-30-2014 02:06 PM

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