1. lumia525_1500's Avatar
    Hi guys,

    A horizontal gray line has appeared on my lumia 525 screen after Updating it to the latest software version (Lumia Denim).

    I believe this is caused by the update but don't know how to get it back to normal.

    And FYI, The update has been done through the phone update menu and there were no errors during/after update.

    Please kindly advice.

    Thank you,
    R. korn
    01-16-2015 02:15 AM
  2. dKp1977's Avatar
    Have you tried a soft reset? It usually fixes most of the common glitches that may appear.
    01-16-2015 02:23 AM
  3. lumia525_1500's Avatar
    I did a factory reset.
    01-16-2015 03:32 AM
  4. dKp1977's Avatar
    If that even didn't fix it, I'm afraid you'll have to send your device in for repair.
    01-16-2015 03:34 AM

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