1. Dr Hari Seldon's Avatar
    I have a Nokia Lumia 525. It's working on WP 8 at the moment. When i try to update it from the settings , after 2-3 minutes , i get an error message that says "there is no internet connection ".
    But the phone is connected to internet.All other applications can reach the internet without a problem. I tried both Wifi and mobile network.

    Any ideas what the problem may be?
    01-18-2015 07:26 AM
  2. Harrie-S's Avatar
    You already asked this yesterday pleas make an account so we can help you better.
    01-18-2015 07:28 AM
  3. zeref0016's Avatar
    Use lumia software recovery tool, i use it everytime when I have OS updates.
    01-18-2015 07:28 AM
  4. Dr Hari Seldon's Avatar
    Thank you for the answers.
    I tried the application , but lumia software recovery tool couldnt read , reach the phone either. I restarted the phone and the computer but no luck.

    Other than this phone works just fine. Anything else i can try?
    01-20-2015 09:26 AM
  5. Harrie-S's Avatar
    Is your phone locked to a carrier?

    Strange that lsrt could not reach your phone. Did you get a failure code?.
    Just to be sure double check with below link.
    http://forums.windowscentral.com/e?l...token=h_Pb-tZy

    How fast is your internet?

    If lsrt does not "work" you could do a hard reset.
    http://www.windowsphone.com/en-us/ho...reset-my-phone
    01-20-2015 09:40 AM
  6. Athull's Avatar
    Are you the same guy from yesterdays thread?
    And I believe u said u had a 100kbps 2g connection?
    If that's the case then u do need a faster connection.
    Harrie-S and aximtreo like this.
    01-20-2015 10:00 AM
  7. Dr Hari Seldon's Avatar
    Nope . I'm not the same guy from yesterdays thread. My phone isn't locked to a carrier. Also my internet is 10mbit down ,1mbit up.

    I followed the steps from microsoft's site. Didn't work. And lsrt does not show any failure code. I will try the hard reset .
    01-20-2015 03:46 PM

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