1. Manoj 121's Avatar
    sir I used my mobile 5 minutes before, i just removed my battery and kept back.Now mobile is not turning on. It is switching on showing NOKIA but after that a blue screen appears.If i call from someone else phone its ringing but no sound or screen is showing in my phone. When i connect to lap using usb it is detecting. I tried changing battery to but didnt work. Please help.
    Thank you
    05-09-2016 06:10 AM
  2. Mad Cabbie's Avatar
    Have you tried A soft reset? Hold power button, device powers off then should vibrate indicating it is restarting. If that doesn't work, try Windows Device Recovery Tool. As your phone powers up WDRT should detect it. This method will revert your device to 8.1. You will need to reinstall your apps though.

    Hope that helps
    05-09-2016 09:13 AM
  3. Manoj 121's Avatar
    I did hard reset sir,It solved the problem.
    Thank you :)
    05-10-2016 07:21 AM

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