1. Windows Central Question's Avatar
    Hey guys my phone NOKIA LUMIA 525 doesnt works
    whn i switch on it<
    it smply displays NOKIA and it shows
    "ERROR: Unable to find a bootable option. Press any key to shut down."
    pls guys say me the solution.
    07-20-2016 08:41 AM
  2. Indistinguishable's Avatar
    This isn't a fun error to encounter. I've had it before on my Lumia 822. I'd encourage you to follow the below steps. First soft reset. If that doesn't work, hard reset. If that doesn't work, Recovery Tool with a PC. You will lose data that isn't backed up with the second two options.

    Sorry!

    Soft Reset

    The soft reset is the same thing as pulling your battery (on devices where that is possible). This method will not remove anything at all from your phone and is completely safe to attempt in any problem situation.
    You perform the soft reset by having your phone turned on. Then press and hold the volume down + power buttons until your phone vibrates and restarts. Note that you should not touch the device screen during the process (not even when the 'slide down to power off' prompt appears).


    Hard Reset

    The hard reset will bring your phone back to factory settings, the same state as when the device was first turned on. All apps, messages, media, personal settings, etc will be removed from the phone. If backup is turned on under Settings, you can restore your apps and settings after performing a hard reset (as long as you initialize the phone with the same Microsoft Account). Note that resetting your device will not remove any OS or firmware updates. You will remain on the same version of Windows Phone after the reset.
    If you can TURN ON your device you can reset your phone under Settings: Settings > about > reset your phone

    If you can't open your device because of a forgotten PIN (or similar), you can use the button method: Press and hold the power-, volume-down- and camera buttons until the phone vibrates. Then release the power-button and keep the other two buttons pressed for another five seconds. The phone should reset to factory settings.

    If both of these options failed there is one more alternative. Use the Windows Device Recovery Tool to reset your device. This will take you back to the OS version which originally came with the phone. So for phones that did not ship with W10M, the WDRT will take it back to 8.0. If the phone was shipped with W10M, the tool will take it back to a version of W10M
    Follow this link for instructions and download:
    http://www.microsoft.com/en-us/mobile/support/faq/?action=singleTopic&topic=FA142987


    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
  3. Indistinguishable's Avatar
    This isn't a fun error to encounter. I've had it before on my Lumia 822. I'd encourage you to follow the below steps. First soft reset. If that doesn't work, hard reset. If that doesn't work, Recovery Tool with a PC. You will lose data that isn't backed up with the second two options.

    Sorry!

    Soft Reset

    The soft reset is the same thing as pulling your battery (on devices where that is possible). This method will not remove anything at all from your phone and is completely safe to attempt in any problem situation.
    You perform the soft reset by having your phone turned on. Then press and hold the volume down + power buttons until your phone vibrates and restarts. Note that you should not touch the device screen during the process (not even when the 'slide down to power off' prompt appears).


    Hard Reset

    The hard reset will bring your phone back to factory settings, the same state as when the device was first turned on. All apps, messages, media, personal settings, etc will be removed from the phone. If backup is turned on under Settings, you can restore your apps and settings after performing a hard reset (as long as you initialize the phone with the same Microsoft Account). Note that resetting your device will not remove any OS or firmware updates. You will remain on the same version of Windows Phone after the reset.
    If you can TURN ON your device you can reset your phone under Settings: Settings > about > reset your phone

    If you can't open your device because of a forgotten PIN (or similar), you can use the button method: Press and hold the power-, volume-down- and camera buttons until the phone vibrates. Then release the power-button and keep the other two buttons pressed for another five seconds. The phone should reset to factory settings.

    If both of these options failed there is one more alternative. Use the Windows Device Recovery Tool to reset your device. This will take you back to the OS version which originally came with the phone. So for phones that did not ship with W10M, the WDRT will take it back to 8.0. If the phone was shipped with W10M, the tool will take it back to a version of W10M
    Follow this link for instructions and download:
    http://www.microsoft.com/en-us/mobile/support/faq/?action=singleTopic&topic=FA142987


    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    07-20-2016 09:11 AM

Similar Threads

  1. Replies: 3
    Last Post: 07-29-2016, 10:58 AM
  2. Where are my MyTube Downloads?
    By jlzimmerman in forum Windows 10 Mobile
    Replies: 5
    Last Post: 07-21-2016, 12:43 AM
  3. Why won't my phone load, it just keeps rebooting and won't charge?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 07-20-2016, 08:22 AM
  4. Microsoft and the duo user Part I: Hey, consumers Microsoft is building a "phone" for you
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 07-20-2016, 08:11 AM
  5. Groove Music -- why is it different per device?
    By tribexx in forum Windows 10
    Replies: 1
    Last Post: 07-20-2016, 07:52 AM
LINK TO POST COPIED TO CLIPBOARD