Caller ID Issue

islandboy67

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Mar 17, 2013
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Having a Caller ID problem with my 620. When someone calls me who's in my contacts, all I get is a number showing. However, when I go back to the phone later, the caller's name then shows. Pretty useless if I'm screening calls. Called my service provider and was told it could be my phone as their Caller ID settings appear to be fine. HELP!
 

luv2skipow

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Dec 29, 2011
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While waiting I will also offer that WP can only use one of the services.
I believe it is number only - not name and number at the same time.
Had this issue with my 920 when I initially got it fro Rogers.
You can call your provider to check but you will need to talk to someone who knows what you are going to be referring to.
 

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