Visual Voicemail constant sync - U.S

[dkp23]

Visual voicemail just prompted on my 620 i have in the U.S on ATT. I enter my password and it is syncing, but it stays there and hasn't done anything in the last 15 minutes, just syncing.

Anyway to turn off visual voicemail or how to get this to sync? I reset the phone and it still syncs.

 

[Narse77]

May want to call ATT and have them turn off the visual voicemail feature if you do not want it. Also if you have a lot of VM messages initial sync could take some time.

 

[dkp23]

Ya, i did.. They said my phone is not able to do visual Voicemal. Sucks because they turned it off, but my phone still tried to connect evenafter i turned off the phone. had to do a factory reset. They should have a toggle to choose what type of voicemail you can use.

 

[Names are unimportant]

Try settings > system > access point
then select: AT&T - LTE2 - Lumia

As soon as I selected LTE2 as the access point, VV started working on my Lumia 620

 

[dkp23]

Did it effect anything else, do you have internet sharing?

At first vv and internet sharing didn't work. So ATT added my IMEI to their network and then internet sharing started to work. I haven't reactivated VV yet cuz scared it wont work and then i would have to do a factory restart because vv will continue to sync.

 

[Names are unimportant]

I don't use internet sharing; but it should still work. I called ATT as well, then wanted the IMEI but I haven't given it to them. The only other thing I did was to disable the password prompt when calling from my phone, I may re-enable that to see if VV still works.

 

[dkp23]

I don't use internet sharing; but it should still work. I called ATT as well, then wanted the IMEI but I haven't given it to them. The only other thing I did was to disable the password prompt when calling from my phone, I may re-enable that to see if VV still works.

let me know about the password prompt, may have to try this and risk having to reset my phone.

 

[dkp23]

This trick works, except that i can't have internet sharing capabilities.

Becuse ATT said that right now, they have my 920 IMEI on the sytem which allows VV, but would need to switch IMEIs to my 620 to get tethering, once i do that, VV no longer works on my 620. So the only way 620 works is if you use an IMEI with VV features which is the 920.

When i told them to switch to 620 IMEI, i would keep getting the password prompt to enter password, how do you bypass that? even if i entered the right one, it would keep asking.

 

[Names are unimportant]

I re-enabled my voicemail password (call voicemail, press * to get to the menu then follow the prompts, I think the full sequence is **4212) - VV still works.

I suspect ATT needs your IMEI to enable internet sharing, it isn't needed for voicemail.

 

[Names are unimportant]

BTW - Check out freedompop.com - they may be able to offer you a better deal than ATT