[rafimd2]

Hi
just 2days back purchased Nokia Lumia 620 iam connected wifi it's showing but can't internet acess and can't download anything


iam useing bsnl modem AN1020-21

plz give me reply fast Thank"Q"

[OzRob]

What troubleshooting steps have you already tried? Have you deleted the wifi network on your phone and then reconnected? Have you tried rebooting your wireless router/modem?

The router settings look fine (though I hope that's not your real WPA Pass Phrase in the screenshot!).

[Pokai Cheng]

Everything works fine for my nokia lumia 920, but I can't access the internet after connecting to wifi. The phone shows it's connected to wifi but I can't do anything with it. All my other devices are able to connect to wifi and access the internet. Please let me know what I can do to solve this issue.

[Ulisses Augusto]

Hi,

things to check:

1) Filters on your router, like mac adresses etc. Disable everything, leave your wifi open and try, if the internet works there is something about the security protocols, try the first level wpa;
2) Have you updated your device, lumia had problem with the firsts firmwares;
3) Put your device in airplane mode, go back to screen lock, then disable the air plane mode, try that, I know its crazy...
4) Check if your router give your device an ip adress, check the dhcp server.

Hope I could help you.

[rangaravi7]

Try for a reset

Nokia Lumia 820 hard reset